Prepare and administer contracts and legal documentation for Disability Services, ensuring compliance with company policies and regulatory standards while coordinating with internal teams and legal counsel to manage risk.
24hourhomecare jobs
California home and community care that lets families choose their caregiver.
21 open roles at 24hourhomecare
Prepare and administer contracts and legal documentation for Disability Services, ensuring compliance with Regional Center and DDS requirements while partnering with internal teams and legal counsel to manage risk and improve processes.
Community Supports Coordinator, Utilization Management
The Community Supports Coordinator monitors authorized service use, coordinates reauthorizations, and works with members, caregivers, health plans, and internal teams to help maintain continuity of care.
Serve as an initial contact for prospective clients, explain Community Supports services, assess needs and potential eligibility, and guide people through intake while coordinating with health plans and internal teams.
Manage member and caregiver services from referral through active care, coordinating admissions and caregiver matches, resolving service needs, maintaining accurate records, and supporting continuity across teams.
Coordinate member and caregiver onboarding from referral through admission, ensuring documentation and compliance are complete while resolving questions and partnering with internal teams, case managers, and health plans.
Supervises frontline branch operations and customer service workflows, monitors call center performance, resolves complex service escalations, and coaches coordinators to improve consistent, timely service delivery.
Drives referral, admissions, and revenue growth by developing sales strategies and managing relationships with Regional Centers and community partners, while identifying opportunities and tracking performance.
Supervise authorization intake operations, leading coordinators and specialists to ensure accurate, timely Salesforce entries, audit quality, resolve discrepancies, and maintain service levels before authorizations reach billing.
Leads the Customer Relations organization and Contact Center, developing frontline leaders, managing service performance and escalations, and improving support for clients, families, and caregivers.
Coordinates client operations from authorization intake and service delivery through billing and case resolution, ensuring accurate processing, resolving discrepancies, and helping clients and caregivers receive uninterrupted services.
Client Operations Supervisor (Regional Center Relations)
Leads the Regional Center Relations teamβs daily operations, overseeing reauthorizations, authorization discrepancy resolution, and funds recovery while managing team performance, escalations, reporting, and workflow improvements.
Provides front-line Level 1 IT support, resolving employee service requests, troubleshooting workstations and office technology, managing tickets, and supporting onboarding, offboarding, and equipment deployment.
Designs, implements, and optimizes Salesforce and other business systems by translating stakeholder needs into enhancements, resolving support issues, and ensuring changes are tested, documented, and usable.
Provides administrative and operational support for Community Supports, coordinating partner requirements, timekeeping, payroll and billing, customer inquiries, reporting, and audits to help ensure accurate and compliant service delivery.
Coordinates membersβ ongoing home and community-based services by monitoring authorized hours, managing reauthorizations, engaging members and caregivers, and working with health plans and funding partners to prevent service disruptions.
Leads Regional Center relations and authorization operations, building a team and operating model to manage reauthorizations, resolve funding discrepancies, recover funds, and prevent interruptions to client services.
Drives referral, admissions, and revenue growth by developing sales strategies and building relationships with Regional Centers and community partners, while identifying opportunities and tracking performance.
Coordinate data entry, validation, audits, and cross-functional issue resolution to support an accurate annual fiscal year transition across client, financial, and operational systems.
Leads and develops a regional community partnerships sales team, driving referral growth and sales performance through coaching, pipeline oversight, outreach, and cross-functional collaboration.
Leads sustainable, profitable growth for the Community Support Division, owning P&L performance and growth strategy across markets, services, partnerships, and payor segments while aligning cross-functional teams.
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