Front Office Support (f/m/d)

What you will do:

• Support the Belgian Front Office team with customer onboarding, invoicing, reporting, and daily operations

• Coordinate KYC processes, maintain client information, and manage contract documentation in internal systems

• Prepare and send standardized agreements and support contract lifecycle management

• Act as the main contact person for customer onboarding via the customer portal

• Support regulatory reporting activities and collaborate with Legal & Compliance on monitoring requirements

• Identify and implement process improvements related to onboarding, invoicing, and contract management

What you bring & who you are:

• Bachelor’s or Master’s degree and experience in business support or administration

• Experience working with contracts, reporting, or operational support; ideally in the energy sector

• Professional communication skills in English, French, and Dutch; German is an advantage

• Good knowledge of Microsoft Office tools and confidence working with different IT systems

• Structured, detail-oriented, and able to manage multiple priorities independently

• Team-oriented, proactive, and comfortable working in an international environment

About the team: You will join a collaborative and international team working closely with colleagues in Belgium and Switzerland. We value reliability, open communication, and diverse perspectives that help us continuously improve the way we work.