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Sales and Technical Support Representative

🕒 4 days ago
Sales ManagementTechnical Sales SupportCustomer Relationship ManagementMarket Analysis

📜 Description

  • Manage and expand an assigned customer base to meet commercial targets while delivering an exceptional experience.
  • Serve as a primary point of contact for technical inquiries, identifying and recommending optimal product solutions.
  • Analyze customer needs to develop tailored technical specifications and comprehensive commercial offers.
  • Act as a subject matter expert to educate end-users and converters, promoting specialized solutions.
  • Collaborate cross-functionally with Field Sales Representatives, Customer Service, and Technical Support teams.

🛠️ Requirements

  • Master's degree or equivalent with a minimum of 2 years of professional experience in technical business support or commercial roles.
  • Full professional proficiency in Romanian and English, both verbal and written.
  • Willingness to master technical aspects of the pressure-sensitive industry and broader printing solutions market.
  • Demonstrated capacity to foster enduring client relationships and articulate solutions across diverse stakeholder groups.
  • Strong interpersonal skills with a commitment to collaborative teamwork and continuous learning.

Benefits

  • Benefit from a medical subscription.
  • Receive an annual performance bonus.
  • Get meal vouchers for each day worked.
  • Receive gift vouchers for specific celebrations like Easter, Christmas, and March 8th.
Full job description

Company Description

Job Description

About the role

This position holds joint accountability for managing and expanding sales activities within a dedicated customer portfolio across Romania and Moldova. The successful candidate will leverage a comprehensive understanding of regional market dynamics to execute strategies that drive commercial growth and achievement of organizational objectives. Furthermore, the role serves as a critical Technical Sales Support resource for the broader regional portfolio, delivering technical expertise and educational guidance to key business partners.

 

Key Responsibilities

This is a hybrid position based at our site in Remetea Mare (Timișoara), Romania.

  • Strategic Portfolio Management & Relationship Excellence: Manage and expand an assigned customer base to meet commercial targets while delivering an exceptional experience to business partners and prospects to cultivate long-term value.
  • Technical Consultation & Solution Engineering: Serve as a primary point of contact for technical inquiries via telephone and email, identifying and recommending optimal product solutions aligned with specific customer requirements.
  • Proposal Management: Analyze customer needs to develop tailored technical specifications and comprehensive commercial offers across the full product portfolio.
  • Market Education & Adoption: Act as a subject matter expert to educate end-users and converters, promoting specialized solutions and driving brand adoption.
  • Cross-functional Collaboration & On-site Engagement: Collaborate cross-functionally with Field Sales Representatives (FSRs), Customer Service (CSR), and Technical Support teams, and conduct on-site customer visits for claims management, technical presentations, and business development.

Qualifications

Required:

  • Master’s degree or equivalent, with a minimum of 2 years of professional experience in technical business support or commercial roles.
  • Full professional proficiency in Romanian and English, both verbal and written.
  • Willingness to master technical aspects of the pressure-sensitive industry and the broader printing and graphic solutions market.

Skills you need to succeed:

  • Demonstrated capacity to foster enduring client relationships, uncover complex business requirements, and articulate solutions across diverse stakeholder groups with an innovative mindset.
  • Strong interpersonal skills with a commitment to collaborative teamwork, continuous learning, and cross-functional synergy.

Additional Information

What We Offer Here's a glimpse of the great benefits you can expect:

- Comprehensive Benefits & Compensation: Benefit from a medical subscription, an annual performance bonus, and meal vouchers for each day worked. You'll also receive gift vouchers for specific celebrations like Easter, Christmas, and March 8th, as per the Fiscal Code.

- Flexible Work: Enjoy flexible working arrangements designed for office employees where role allows.

- Continuous Development: Access dedicated company trainings to support your professional growth.

To help us process your application quickly, please upload your CV in either PDF or Word format. We also kindly ask that you submit your resume in the same language as this job posting.

Why join Avery Dennison

We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at www.averydennison.com.

Our Avery Dennison România Timișoara location, founded in 2008, is a collaborative and dynamic environment that supports our Label and Packaging Materials Group division and employs approximately 25+ talented individuals. Here, we produce materials for virtually every world-class industry. Key functions at this site include Operations, Commercial, Technical Sales & Service, Global Quality Compliance along with Administrative functions, offering diverse career paths and opportunities for growth.

Equal Opportunity Employer

Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. If you are unable to use our online application process due to a disability, please contact us to request an accommodation at Requestaccomodation@eu.averydennison.com. In the EMEA region, we foster an inclusive culture through active Employee Resource Groups (ERGs) like Elevate, Unite, and our Mental Health group. Please visit our DE&I page to learn more about our Diversity, Equity & Inclusion approach.

Pay Transparency Statement

The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.

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