Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate’s recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries!
We are offering a great work experience, onsite, in Sofia, for a role as an Experience Care Associate with Polish.
Why an Experience Care Associate role is great for your professional and personal development:
How your day-to-day in this role will look:
Specialist training for the product/service
You will:
Job Responsibilities
Requirements
What do you need to be successful at this job?
Benefits
Make it your Next Job Without Boundaries!
:::::::::::::::::::::::::::::::::::::::::::::::::::
Atlean World is going to be your recruitment partner during the whole journey:
Guiding Your Odyssey with Atlean World
Personal Touchpoint:
As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.
Making it Happen:
Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support:
Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.
Your Next Job, Without Boundaries!
Support Chinese-speaking insurance customers by handling inquiries, processing policy changes and quotes, coordinating with carriers, and maintaining accurate records in agency systems.
Support suppliers by resolving inquiries about orders, payments, and inventory, guiding them through platform features, documenting issues, and improving support processes through clear, timely communication.
Provide personalized B2B and B2C support for a payout platform by troubleshooting client issues, coordinating with partners and internal teams, and managing tickets through prompt, accurate resolution.
Support Spanish-speaking customers by phone, chat, and email, resolving issues, recording interactions, and following brand quality standards while collaborating with a service team.
Own enterprise customer support for email and SaaS security products, investigating technical issues, resolving tickets, coordinating with Engineering, and improving customer trust and support resources.
