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Program Manager Lead, Health Systems

๐Ÿ•’ 27 days ago
Project ManagementEnterprise Software ImplementationsStakeholder CoordinationProject Planning
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๐Ÿ“œ Description

  • Own end-to-end health system implementation plans, sequencing governance gates alongside the build.
  • Coordinate Agent PMs, Agent Engineers, FDEs, product and engineering teams, and client stakeholders.
  • Support client governance cadences, including weekly project meetings, working sessions, and steering committees.
  • Run internal project syncs and own weekly executive updates.
  • Identify risks and dependencies early, escalate options, and keep timelines realistic.
  • Turn strategic project goals into scoped plans and build repeatable launch templates and processes.

๐Ÿ› ๏ธ Requirements

  • Experience managing complex, multi-stakeholder projects with external customers, ideally enterprise software implementations
  • A track record of delivering projects with many dependencies across teams you don't manage
  • Comfort working inside formal governance processes such as change advisory boards, security reviews and staged environments
  • Clear, concise written and verbal communication, including status reporting to senior executives
  • Strong judgment on when to escalate, what to trade off, and how to reset expectations honestly
  • Technical fluency and comfort working closely with engineering teams
  • Experience with health system or hospital implementations
  • Familiarity with EHR integrations (especially Epic) or telephony and contact center systems
  • PMP or similar project management certification
  • Startup or high-growth company experience

โœจ Benefits

  • ๐Ÿ’ธ Competitive Compensation โ€“ Including salary and employee stock options so you share in our success.
  • ๐Ÿ“š Lifelong Learning โ€“ Annual budget for professional development, plus training opportunities to help you grow.
  • ๐Ÿ’ป Office Setup Stipend โ€“ Weโ€™ll outfit your in-office workspace so comfy as it's productive.
  • ๐Ÿฉบ Top-Tier Health Coverage โ€“ Medical
  • Dental
  • Vision insurance
  • ๐Ÿ– Flexible PTO โ€“ We trust you to take the time you need to recharge and come back ready to crush it.
  • ๐Ÿฅ— Meals & Snacks โ€“ Lunch, dinner, and snack breaks that fuel great ideas.
  • ๐Ÿ’ช Fitness Stipend โ€“ Your wellness matters. We reimburse monthly membership costs to support your health.
  • ๐Ÿš† Commuter Benefits โ€“ We cover eligible transportation costs to make your trip to work easier.
Full job description

Building Healthcare That Remembers

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.

At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 345 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.

We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation from investors including Menlo Ventures and Lightspeed. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!

Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.

What You'll Do

  • Own end-to-end project plans for health system implementations, sequencing governance gates (security review, change control, environment migrations, formal testing) alongside the build

  • Coordinate work across Agent PMs, Agent Engineers, FDEs, product and engineering teams, and client-side IT, clinical and operations stakeholders

  • Participate in and support client governance cadences, including weekly project meetings, working sessions and steering committees

  • Run internal syncs off the project plan and own the weekly executive update

  • Identify risks and dependencies early, escalate with clear options, and keep timelines realistic

  • Drive strategic Health Systems projects with the strategic projects lead, turning ambiguous goals into scoped plans with owners and dates

  • Build repeatable templates and processes (project plans, stakeholder maps, status reports) so each health system launch is faster than the last

What You Bring

  • Experience managing complex, multi-stakeholder projects with external customers, ideally enterprise software implementations

  • A track record of delivering projects with many dependencies across teams you don't manage

  • Comfort working inside formal governance processes such as change advisory boards, security reviews and staged environments

  • Clear, concise written and verbal communication, including status reporting to senior executives

  • Strong judgment on when to escalate, what to trade off, and how to reset expectations honestly

  • Technical fluency and comfort working closely with engineering teams

Nice to Have

  • Experience with health system or hospital implementations

  • Familiarity with EHR integrations (especially Epic) or telephony and contact center systems

  • PMP or similar project management certification

  • Startup or high-growth company experience

Benefits & Perks for Assorties

  • ๐Ÿ’ธ Competitive Compensation โ€“ Including salary and employee stock options so you share in our success.

  • ๐Ÿ“š Lifelong Learning โ€“ Annual budget for professional development, plus training opportunities to help you grow.

  • ๐Ÿ’ป Office Setup Stipend โ€“ Weโ€™ll outfit your in-office workspace so comfy as it's productive.

  • ๐Ÿฉบ Top-Tier Health Coverage โ€“ Medical, dental, and vision insurance, because your health comes first.

  • ๐Ÿ– Flexible PTO โ€“ We trust you to take the time you need to recharge and come back ready to crush it.

  • ๐Ÿฅ— Meals & Snacks โ€“ Lunch, dinner, and snack breaks that fuel great ideas.

  • ๐Ÿ’ช Fitness Stipend โ€“ Your wellness matters. We reimburse monthly membership costs to support your health.

  • ๐Ÿš† Commuter Benefits โ€“ We cover eligible transportation costs to make your trip to work easier.

  • ๐Ÿ‘ต 401(k) โ€“ Build your retirement savings.

How We Work & What We Value

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we workโ€”they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, weโ€™d love to hear from you!

Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.

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