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Danish Customer Service Agent in Greece - Remote/On-site

๐Ÿ•’ 12 days ago
๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece - Remote๐Ÿ’ฐ โ‚ฌ1.3k - โ‚ฌ1.5k / month๐Ÿชˆ Entry-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ’ผ Full-Time
Danish LanguageEnglish LanguageCustomer ServiceCRM Software
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๐Ÿ“œ Description

  • Handle customer queries via phone, email, and chat in fluent Danish
  • Analyze issues, consult knowledge bases or team experts, and provide accurate, efficient solutions
  • Build strong customer relationships and contribute to high satisfaction scores
  • Share insights with the team to help improve processes and services

๐Ÿ› ๏ธ Requirements

  • Native or near-native fluency in Danish (C1-C2)
  • Solid English skills (B2)
  • Good computer skills and tech-savviness - comfortable working with multiple screens, CRM software, MS Office tools, fast typing, and navigating digital platforms efficiently
  • A positive, customer-focused mindset
  • Excellent communication, empathy, and problem-solving skills
  • No prior experience required - the company offers paid training!

โœจ Benefits

  • 14 Salaries (1 bonus salary provided in Christmas
  • 1 bonus salary provided in two installments
  • Monthly performance bonuses
  • Health care benefits and numerous other discounts
  • Continuous training and access to educational platforms
  • Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation
Full job description

Are you a native or fluent Danish speaker who loves helping people and dreams of a Mediterranean lifestyle? We're looking for enthusiastic Danish-Speaking Customer Service Agents to join our client's vibrant international team in Greece either remotely or on-site.

In this role, you'll be the friendly voice (or chat/email expert) supporting Danish customers for a leading global brand in tech, e-commerce, automotive, or entertainment. Your mission: resolve inquiries quickly, deliver top-notch service, and turn every interaction into a positive experience!

Responsibilities

  • Handle customer queries via phone, email, and chat in fluent Danish
  • Analyze issues, consult knowledge bases or team experts, and provide accurate, efficient solutions
  • Build strong customer relationships and contribute to high satisfaction scores
  • Share insights with the team to help improve processes and services

Requirements

  • Native or near-native fluency in Danish (C1-C2)
  • Solid English skills (B2)
  • Good computer skills and tech-savviness - comfortable working with multiple screens, CRM software, MS Office tools, fast typing, and navigating digital platforms efficiently
  • A positive, customer-focused mindset
  • Excellent communication, empathy, and problem-solving skills
  • No prior experience required - the company offers paid training!

Benefits

  • Competitive Salary (1.300โ‚ฌ - 1500โ‚ฌ gross/per month)
  • 14 Salaries (1 bonus salary provided in Christmas, and 1 bonus salary provided in two installments, April and July)
  • Monthly performance bonuses
  • Health care benefits and numerous other discounts
  • Continuous training and access to educational platforms
  • Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation
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