Our client, a global leader in customer experience solutions, is partnering with one of the world's largest online travel platforms. We are looking for a Croatian/English-Speaking Travel Agent to join their team in Athens, either on-site or remotely. In this role, you'll support travelers and accommodation partners worldwide, ensuring smooth booking experiences and excellent service.
Requirements
Will be considered a great asset if you have:
Benefits
Support customers by phone, email, and video throughout the digital car-rental pick-up process, resolving questions, finalizing bookings, and recommending services in German, English, and Spanish.
Guide customers through reservations and digital vehicle pick-up by phone, email, and video, resolving questions and coordinating with international stations to ensure a smooth start to their journey.
Provide specialized support for finance features in a veterinary practice platform, resolving customer questions about invoicing, payments, tax, and accounting while improving support processes and customer experience.
Help German-speaking customers choose travel products and services through friendly, tailored phone support, building product expertise while delivering an effortless customer experience.
Handle Spanish- and English-language customer inquiries about utility services, billing, energy programs, outages, and emergencies across phone, email, chat, and written correspondence.
