Supervise associate counselors through case reviews, treatment planning guidance, assessment interpretation, risk consultation, and documentation oversight while helping ensure care stays within clinicians’ scope of practice.
Manager, Clinical Data Management
📜 Description
- Oversee encounter data submission strategy, priorities, and operations for payers and CMS.
- Create and transmit ASM files, maintain payer-specific templates, and reconcile diagnoses through acceptance.
- Analyze rejected or dropped diagnoses and lead corrective actions with internal teams, vendors, and payers.
- Monitor submission quality, acceptance metrics, regulatory requirements, and deadlines; maintain SOPs and workflows.
- Improve submission processes, evaluate ROI, and integrate accepted diagnosis data into reporting dashboards.
- Lead cross-functional initiatives and partner with Data and Analytics on valuation, financial results, and data quality.
🛠️ Requirements
- Bachelor’s degree in Business, Finance, IT, Healthcare Analytics, or Operations
- 6+ years of experience with Medicare Advantage or ACA encounter data processes, and/or risk adjustment experience within a payer, vendor, or Value Based Care organization
- 3+ years of program or project management experience, including ownership of complex, multi-stakeholder initiatives
- 2+ years of working knowledge with X12 837 transaction sets; Working knowledge of CMS EDPS experience (MAO-002/MAO-004 reports)
- Strong analytical capabilities with a demonstrated ability to interpret complex datasets and synthesize actionable insights
- Excellent written and verbal communication skills, with proven experience developing and presenting key information to executive leadership
- Working knowledge of SQL, including writing, modifying, and executing queries
- Proficiency in Google Workspace, project tracking software (i.e. Jira, Smartsheet), and business intelligence or dashboard platforms
- Familiarity with Business Process Reengineering (BPR) principles and methodologies to optimize processes for enhanced efficiency and performance
- Experience with chart selection or targeting strategies for retrospective chart review
✨ Benefits
- Flexible work schedules and remote work available for many roles
- Health insurance paid up to 80% for employees, dependents, and domestic partners
- Dental insurance paid up to 80% for employees, dependents, and domestic partners
- Vision insurance paid up to 80% for employees, dependents, and domestic partners
- 21 days of PTO in the first year
- Two paid volunteer days and 11 paid holidays
- 12 weeks of paid parental leave and a six-week paid sabbatical after six years of service
- Clinical Employee Reimbursement Program
- Stock options
Full job description
Primary Duties
Data Submission & Reconciliation Process
Compliance & Quality Assurance
Process Improvement
Cross-Functional Collaboration
Minimum Qualifications
Preferred Qualifications
Physical Requirements
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