As a Customer Support Specialist, you'll provide front-line technical support, troubleshoot software issues, and ensure customer satisfaction through effective problem resolution.
Aiwyn jobs
Designed for modern accounting firms, Aiwyn delivers relationship-centered automation across payments, practice management, client experience, and tax.
👥 51 - 200 employees🏢 Accounting💰 Payments🌍 United States🚩 Founded 2020💰 Funding: Series A
10 open roles at Aiwyn
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Senior Product Manager, Platform
Aiwyn👥 51 - 200 employees🏢 Accounting
The role We're looking for a Senior Product Manager to own our Platform capabilities in two key areas:.
Enterprise Customer Success Manager
Aiwyn👥 51 - 200 employees🏢 Accounting
Drive retention and growth within strategic enterprise customers as an Enterprise Customer Success Manager, leveraging your SaaS expertise to enhance customer satisfaction and success.
Mid-Market Customer Success Manager
Aiwyn👥 51 - 200 employees🏢 Accounting
Drive retention and growth for enterprise customers as a Customer Success Manager, focusing on onboarding, strategic engagements, and maximizing solution usage.
As a Staff Product Designer at Aiwyn, you'll lead the evolution of our design system to support AI-driven development while mentoring designers and influencing product strategy.
The Customer Escalation Manager oversees and resolves high-impact escalations, ensuring efficient communication and collaboration among teams to enhance customer satisfaction and drive long-term improvements.
Senior Product Marketing Manager
Aiwyn👥 51 - 200 employees🏢 Accounting
As a Senior Product Marketing Manager, you will lead strategic initiatives to drive product adoption and market positioning, collaborating with cross-functional teams to enhance client experiences.
The role Our accounting practice management platform is one of the most strategic pieces of the Aiwyn platform — where the work firms do turns into revenue tracked, billed, and collected.
Senior Product Manager, Payments
Aiwyn👥 51 - 200 employees🏢 Accounting
The role We're looking for a Senior Product Manager to own Payments , Aiwyn's largest product and the main revenue driver of the business.
We’re building the future of tax software by leveraging AI to solve a massive problem: the tax industry is stuck with outdated legacy systems, while tax code complexity and CPA shortages continue to rise.
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