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Independent Contractor – CPT-11491 Credit Operations & Customer Support Virtual Assistant/Business Support VAy/Entry-Senior Level (Remote).
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established credit restoration company is seeking a part-time Business Support VA to assist with credit report retrieval, client file management, customer service, reporting, and recurring administrative processing.
The company already has established processes, templates, and workflows in place. The immediate priority is removing repetitive, time-consuming backend work from the internal team. As the VA becomes familiar with the company's processes and credit reports, the role may expand into account-update processing and additional customer-facing support.
Training will be provided by 20four7VA and the client on specific workflows and Credit education, thus direct Credit repair/education/restoration experience is not required.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
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