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Remote Customer Success Engineer Jobs

Search 507 active remote customer success engineer jobs. No recruiters, no spam - just real jobs from real companies.

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Run day-to-day enterprise customer operations by triaging support, troubleshooting data issues, coordinating work across teams, and surfacing customer health, adoption, and value insights.

Customer OperationsSupport TriageTechnical TroubleshootingCustomer Health Monitoring
Spellbook

Enterprise Customer Success Manager

🕒 21 days ago
Spellbook🏢 Legal Technology🤝 B2B

Own strategic relationships with enterprise customers, leading complex onboarding, driving adoption and retention, demonstrating ROI, and coordinating with internal teams to improve customer outcomes.

Enterprise Customer SuccessAccount ManagementB2B SaaSEnterprise Onboarding
1Password

Senior Customer Success Manager

🕒 21 days ago
1Password👥 1001 - 5000 employees🏢 Computer And Network Security🤝 B2B

As a Senior Customer Success Manager, you will strategically manage a portfolio of customers, driving value realization and revenue retention while mentoring peers and engaging with C-suite stakeholders.

Customer SuccessSaaSSolutions EngineeringTechnical Account Management
Spellbook

Manager, Enterprise Customer Success

🕒 21 days ago
Spellbook🏢 Legal Technology🤝 B2B

Leads and develops an Enterprise Customer Success team, driving onboarding, adoption, renewals, and portfolio outcomes while building scalable processes, playbooks, and forecasting practices.

Enterprise Customer SuccessTeam LeadershipCoachingCustomer Onboarding
Prefect

Developer Success Engineer

🕒 21 days ago
Prefect👥 51 - 200 employees🏢 Computer Software

As a Developer Success Engineer, you will diagnose and resolve technical issues for customers using Prefect and Dagster, ensuring effective support and continuous improvement of documentation and tooling.

PythonCloud ComputingKubernetesWorkflow Orchestration

This role involves managing Customer Success operations for Practice Management Systems, focusing on onboarding, engagement, retention, and churn prevention across multiple markets.

📍 🇪🇸 Spain - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Project ManagementProgram ManagementCustomer SuccessOperations
JetBrains

Customer Success Engineer EMEA - w/m/d

🕒 21 days ago
JetBrains👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Customer Success Engineers at JetBrains serve as technical points of contact, helping customers adopt products and ensuring their success through strong relationships and technical guidance.

Technical ConsultingCustomer SuccessSoftware DevelopmentQuality Assurance (qa)
Kong

Staff Customer Success Manager

🕒 21 days ago
Kong👥 501 - 1000 employees🏢 Computer Software

As a Staff Customer Success Manager, you will drive strategic customer success by developing success plans, navigating complex organizations, and leveraging data analytics to deliver exceptional business value.

Customer SuccessStrategic PlanningData AnalyticsStakeholder Management
ClickUp

Senior Technical Account Manager - Customer Success (AMER)

🕒 21 days ago
ClickUp👥 1001 - 5000 employees🏢 Computer Software

As a Senior Technical Account Manager, you will strategically partner with customers to ensure successful onboarding, adoption, and continuous value from ClickUp's platform and AI capabilities.

Customer SuccessTechnical Account ManagementOnboardingAI Enablement
Fingerprint

Strategic Implementation Engineer - US

🕒 22 days ago
Fingerprint👥 51 - 200 employees🏢 Computer Software

Own technical onboarding, integrations, and ongoing support for strategic enterprise customers, using troubleshooting and usage insights to drive product adoption and shape solutions around customer needs.

JavaScriptRestful APIsSQLPostgreSQL
Fingerprint

Strategic Customer Success Engineer - US

🕒 22 days ago
Fingerprint👥 51 - 200 employees🏢 Computer Software

Serve as the technical partner for strategic enterprise customers, leading onboarding, integrations, troubleshooting, and product adoption while turning customer usage and feedback into actionable insights.

JavaScriptRestful APIsSQLPostgreSQL
Totalexpert

Customer Success Manager

🕒 22 days ago
Totalexpert👥 51 - 200 employees🏢 Financial Services

The Customer Success Manager builds strategic partnerships with mid-market customers, ensuring they achieve maximum value from the Total Expert platform and driving retention and growth.

Customer SuccessAccount ManagementSaaSFinancial Services
ServiceNow

Principal Customer Success Manager ( Armis/Veza)

🕒 22 days ago
ServiceNow👥 10,000+ employees🏢 Computer Software

As a Principal Technical Customer Success Manager, you will lead adoption and implementation plans for customers, ensuring they achieve maximum value from the Armis platform.

Customer Success ManagementTechnical Account ManagementNetwork EngineeringService Delivery
Xapo Bank

Customer Success Team Lead (Remote - APAC)

🕒 22 days ago
Xapo Bank👥 51 - 200 employees🏢 Finance

The Customer Success Team Lead (APAC) ensures effective customer support delivery by leading a team, managing performance, and driving continuous improvement to enhance customer satisfaction.

Team LeadershipCustomer SupportTraining And DevelopmentQuality Assurance
OpenAI

AI Support Engineer - Toronto (Weekend Shift)

🕒 23 days ago
OpenAI👥 1001 - 5000 employees🏢 Research Services

As an AI Support Engineer, you will troubleshoot complex technical issues for customers, enhance support systems, and drive operational excellence in a fast-paced environment.

User OperationsSupport EngineeringTechnical TroubleshootingAPI Integration
Mixpanel

Senior Customer Engineer - LATAM

🕒 23 days ago
Mixpanel👥 201 - 500 employees🏢 Software Development🤝 B2B

As a Senior Customer Engineer, you will serve as a trusted technical advisor, driving business outcomes by consulting on data architecture and managing technical projects for enterprise customers.

📍 🇺🇸 Florida - Remote💼 Full-Time🎸 Senior❤️ Customer Success Engineer📢 🇪🇸 Spanish Required📢 🇬🇧 English Required
Sales EngineeringData ArchitectureTechnical ConsultingSQL
Mixpanel

Senior Customer Engineer - LATAM

🕒 23 days ago
Mixpanel👥 201 - 500 employees🏢 Software Development🤝 B2B

As a Senior Customer Engineer, you will serve as a trusted technical advisor, driving business outcomes by partnering with customers and internal teams to implement Mixpanel's analytics solutions.

📍 🇺🇸 Texas - Remote💼 Full-Time🎸 Senior❤️ Customer Success Engineer📢 🇪🇸 Spanish Required📢 🇬🇧 English Required
Sales EngineeringData ArchitectureBusiness IntelligenceSQL
Altscore

Customer Success Manager (Enterprise)

🕒 23 days ago
Altscore👥 11 - 50 employees🏢 Financial Services🤝 B2B

As a Customer Success Manager, you will own the entire customer lifecycle, drive Net Dollar Retention, and build high-trust relationships with key partners across Latin America.

📍 🇦🇷 Argentina - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇪🇸 Spanish Required📢 🇬🇧 English Required
Customer SuccessAccount ManagementConsultingEnterprise SaaS
Arctic Wolf

Customer Success Manager - SMB - Nordics

🕒 26 days ago
Arctic Wolf👥 1001 - 5000 employees🏢 Computer & Network Security

Manage Arctic Wolf CyberSOC customer accounts across the SMB segment, driving renewals and expansion while advising customers, resolving issues, and protecting retention.

Customer SuccessAccount ManagementConsultative SellingRenewal Management
Arctic Wolf

Customer Success Manager - Commercial - Nordics

🕒 26 days ago
Arctic Wolf👥 1001 - 5000 employees🏢 Computer & Network Security

Manage commercial corporate customers using Arctic Wolf’s CyberSOC solution, driving renewals and expansion while advising on service offerings, resolving customer issues, and mitigating account risk.

Customer SuccessConsultative SellingRenewal ManagementAccount Expansion
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