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People Associate

🔥 12 hours ago
Human ResourcesCustomer ServiceWorkdayHR Data Management
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📜 Description

  • Answer employees’ day-to-day HR questions across countries and guide them through self-service options.
  • Support People Specialists and escalate complex HR matters.
  • Prepare employment-related documents, including employment agreements.
  • Onboard employees in Workday and maintain accurate HR data.
  • Coordinate with Payroll to support timely, accurate salary payments.
  • Contribute to cross-country projects and improve HR processes and employee service.

🛠️ Requirements

  • HR studies, practical HR experience, or customer service experience.
  • Fluent spoken and written English; additional languages are an asset.
  • Strong customer service orientation and a structured, detail-focused approach.
  • Able to collaborate, work independently, solve problems, and learn continuously.
  • Comfortable using digital technologies and AI to work efficiently.

✨ Benefits

  • Lots of learning and growth in a globally scaling tech company.
Full job description

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you ready to kickstart your HR career in a global tech company where your work genuinely makes a difference? Look no further! We're building our global People Support Hub, and we’re on the hunt for energetic, detail-obsessed HR stars to join us. If you're passionate about diving into the world of HR and making a real impact in the lives of employees, we want you!

What you’ll be doing

  • Support Wolt people with their day-to-day HR questions, across different countries.
  • Help and educate Wolt people how they can self-serve their basic HR needs.
  • Support our People Specialists, and escalate complex HR matters to them.
  • Create employment-related documents, such as Employment Agreements.
  • Onboard new Wolt people to our HR system, Workday (it’s the best HR system).
  • Maintain accurate data in Workday: chase down missing data and correct errors.
  • Cooperate very closely with Payroll to enable on-time, accurate salary payments.
  • Collaborate with other team members in our People Services Hub team and take part in exciting cross-country projects and initiatives.
  • Help us improve our HR processes and the service experience that we offer Wolt people.
  • …and most importantly be yourself and contribute to our team culture.

Our humble expectations

  • HR enthusiast: You're passionate about making a difference in people's lives through HR.
  • Customer service attitude: You care about creating a great customer experience.
  • Tech whiz: If digital technologies and AI excite you, you're in the right place!
  • HR studies, practical HR or customer service experience? Perfect.
  • Process pro: You enjoy working in a structured way.
  • Growth-minded: Dedicated to learning more about HR every day.
  • Problem solver: Ready to tackle challenges with a can-do attitude.
  • Self-starter: You're great at collaborating with others, and handling tasks independently.
  • Digitally fluent: Confident in leveraging AI and technology to work efficiently and collaborate across teams.
  • Comms ace: Fluent English, both in speaking and writing. Knowledge of other languages is a valuable asset.

Why you'll love working with us

  • Opportunity to be part of building something new and exceptional.
  • Lots of learning and growth in a globally scaling tech company.
  • Hybrid working environment: 3+ office days per week.

Next steps

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your application in English.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

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