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Implementation Manager

📅 Apr 8
Project ManagementCustomer Relationship ManagementCross-functional CollaborationSoftware Deployment

📜 Description

  • Lead end-to-end implementation projects from sales handoff through user testing and post-go-live.
  • Become a Vesta product expert, overseeing configuration and customization of the LOS.
  • Collaborate with sales, product, design, and engineering teams to deliver solutions.
  • Develop and maintain project documentation to assess progress and mitigate risks.
  • Build strong relationships with customer stakeholders, acting as a trusted advisor.

🛠️ Requirements

  • Experience managing large scale, enterprise-level projects.
  • Ability to navigate projects with various executive, business, and technical stakeholders.
  • Strong customer focus and empathy, advocating for both customer and company needs.
  • Curiosity and willingness to understand the mortgage ecosystem.

Benefits

  • Robust medical
  • Vision
  • & dental coverage (~100% of employee premiums are covered)
  • Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!)
  • Generous Work-From-Anywhere & Wellness Benefits
  • Monthly Doordash benefits
  • Open & encouraged flexible time off
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