Coordinator - Program/Event (West Coast)

The Role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.   At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.   As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.   Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. #LI-Entry Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.   Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

What You’ll Do

Database management - manage promotional educational programs within the proprietary system

Budget management - assisting customer representatives with their program planning budget to ensure they meet customer business rules and guidelines

Selection or confirmation of venue, menu, audiovisual, and air/ground transportation arrangements

Coordinate payment with venues/caterers and any other vendors

Frequent daily communication with sales representatives and faculty as needed

Review all venue contracts for accuracy/ensure customer compliance requirements are met

Ensuring all event materials are complete and accurate

Work closely with other team members to ensure successful execution of events

Adherence to various policies (i.e., confidentiality, sensitive communication, intellectual property)

Effectively manage a high volume of events while also responding to emails and phone calls

Manage and monitor a high volume of emails daily.

Cover after-hours phone line 5pm-midnight on a rotated basis (weeks selected by coordinator)

Requirements

High School diploma or equivalent; College Degree Preferred

1+ years experience in field or related area (Sales, Hospitality, Pharmaceutical, Medical Industry, and Customer Service)

Pharmaceutical Speaker Bureau experience is a plus

Pharmaceutical Event Planning experience is a plus

Strong analytical and problem-solving skills

Professional and clear oral and written communication and etiquette skills to successfully manage high phone and email volume

Demonstrate ability to work in a fast-paced environment, changing planning activities and/or multitasking often to meet fluctuating customer /company priorities

Proficiency in MS Office, Word, Excel (e.g., financial calculations, pivot tables, VLOOKUP’s), and Gmail preferred

Located in PST or MST, or willing to work in those timezones.

Nice to Have

Exceptional attention to detail

Ability to work and thrive in a team atmosphere

Positive attitude and maintain a “Whatever it Takes” attitude

Ability to take on additional ad hoc tasks as needed to support the team

Ability to maintain productivity while performing repetitive planning tasks every day

Interviewing with Veeva

Perks & Benefits

Compensation