Coordinates congress engagement logistics from planning through execution, managing schedules, attendee communications, records, and follow-up while supporting customer teams and resolving operational issues.
Consultant - Congress Event
📜 Description
- Manage congress engagement logistics from planning through execution
- Coordinate meeting requests, schedule changes, and attendee communications
- Maintain engagement records and tracking systems; monitor action items and follow-ups
- Coordinate room schedules, meeting logistics, and attendee requirements
- Serve as an operational contact, troubleshoot issues, and escalate risks
- Provide on-site support, reporting, reconciliation, and post-congress follow-up
🛠️ Requirements
- 2+ years of experience in event coordination, congress management, customer operations, or project coordination
- Exceptional attention to detail and organizational skills
- Strong communication and stakeholder management abilities
- Ability to manage multiple priorities in a fast-paced environment
- Experience with scheduling platforms, CRM systems, or event technologies preferred
- Experience in life sciences, healthcare, or pharmaceutical events preferred
- Ability to travel for on-site congress support, ~40% expected
✨ Benefits
- Medical
- Dental
- Vision
- Basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Full job description
The Role
What You'll Do
- Manage congress engagement logistics from planning through execution
- Coordinate meeting requests, updates, schedule changes, and attendee communications
- Maintain accurate engagement records and tracking systems
- Monitor action items and follow-up activities across multiple teams
- Serve as a primary operational contact for assigned congress programs
- Coordinate room schedules, meeting logistics, and attendee requirements
- Support thought leader and employee communications
- Troubleshoot logistical issues and escalate risks when necessary
- Provide on-site support during congress execution
- Create and provide reporting, reconciliation, and post-congress activities
- Support multiple therapeutic areas, teams, and engagement programs within customer accounts
Requirements
- 2+ years of experience in event coordination, congress management, customer operations, or project coordination
- Exceptional attention to detail and organizational skills
- Strong communication and stakeholder management abilities
- Ability to manage multiple priorities in a fast-paced environment
- Experience with scheduling platforms, CRM systems, or event technologies preferred
- Experience in life sciences, healthcare, or pharmaceutical events preferred
- Ability to travel for on-site congress support, ~40% expected
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
Perks & Benefits
Compensation
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