🕒 2 days ago
Support quote-to-cash execution by validating customer orders, assisting Sales with Salesforce and CPQ workflows, managing deal support requests, and improving systems and processes across Sales, Finance, and Legal.
Strategy & Ops Analyst
📅 Aug 25
📍 🇧🇷 São Paulo - Hybrid🥁 Junior🧩 Business Operations Manager📢 🇧🇷🇵🇹 Portuguese Required📢 🇬🇧 English Required💼 Full-Time
Financial OperationsBillingClient ReportingProcess Automation
📜 Description
- Manage recurring billing, banking partner, and client reporting processes, meeting deadlines and flagging exceptions.
- Build, test, and maintain AI automations to replace manual steps and reduce repetitive work.
- Monitor daily and weekly operations, resolve issues, and escalate when needed.
- Maintain process documentation, exception logs, and trackers in Notion.
- Identify bottlenecks and redesign workflows while preserving accuracy and audit trails.
- Partner with Product, Engineering, Compliance, and Sales on product fixes and operational support for launches.
🛠️ Requirements
- Fluent Portuguese and English. Jeeves is a global company and English is the language we use internally between regions. Spanish is a plus.
- 0–2 years of experience. Recent graduates are very welcome — a degree in business, economics, finance, accounting, engineering, or a related field, or an internship in operations, finance, consulting, or fintech
- Genuine excitement to work with AI tools like Claude every day, and interest in building automations rather than only using them. No prior experience required, but curiosity and willingness to experiment are non-negotiable
- Strong spreadsheet skills (pivot tables, lookups, building and maintaining recurring files). Comfort with SQL, or a real appetite to learn it quickly — we live in Metabase
- Strong attention to detail. This work touches client money, invoices, and credit limits; you catch things others miss and take documentation seriously
- Highly adaptable; you handle shifting priorities and ambiguity well and can switch context across processes, regions, and products without losing rigor
- Comfort with repetitive, documentation-heavy work, paired with the instinct to systematize and automate it rather than just power through it
- Clear written communication in both languages, for client-facing and internal correspondence
- Nice to have: fintech, banking, or startup experience; exposure to Python, SQL, or Apps Script; familiarity with Notion, Slack, HubSpot, or Linear
Full job description
Jeeves is the stablecoin-native banking platform for global enterprises. Thousands of companies across 35 countries run their corporate cards, payments, treasury and spend on one platform, with more than $5B in annualized volume, payouts to 190 countries, and one of the fastest-growing stablecoin payment networks in the world. BMW, H&M, Lululemon, Burger King, Kavak and XP are among them, and more than 80% of customers use multiple Jeeves products.
We chose hard problems on purpose.
We hire for one thing: relentlessness. A strong motor that keeps going when the problem has no playbook. You'll know in your first week if Jeeves is right for you. For the right people, it's the steepest learning curve of your career.
Jeeves has raised more than $400 million in equity funding from Andreessen Horowitz, Y Combinator, CRV, Coinbase Ventures, GIC, AllianceBernstein, CoinFund and others.
If you want to rebuild how money moves across borders, come build it with us.
We're looking for an Strategy & Ops Analyst to join our Operations team in Brazil. This is not a pure execution role: you'll split your time between running the recurring operations and automating those same processes — working hands-on with AI and our internal tooling to redesign how the work gets done.
You'll sit close to everything that happens after a client is live. Much of this still runs on manual steps, spreadsheets, and human memory. Your job is to run it reliably — and then to make it so it doesn't need to be run manually again.
Priorities shift as the business does (new products, new markets, new partner requirements), so you'll need to connect the dots across multiple workstreams and adapt fast, without compromising the accuracy of the numbers. This role is built for someone early in their career who is organized, curious, and genuinely excited to build with AI tools rather than just use them.
Location: This role is based out of São Paulo, Brazil, and is a full-time position where it is required to come into our office at complexo JK Iguatemi (1-2 days/week). #LI-Hybrid
Jeeves is the stablecoin-native banking platform for global enterprises. Thousands of companies across 35 countries run their corporate cards, payments, treasury and spend on one platform, with more than $5B in annualized volume, payouts to 190 countries, and one of the fastest-growing stablecoin payment networks in the world. BMW, H&M, Lululemon, Burger King, Kavak and XP are among them, and more than 80% of customers use multiple Jeeves products.
We chose hard problems on purpose.
We hire for one thing: relentlessness. A strong motor that keeps going when the problem has no playbook. You'll know in your first week if Jeeves is right for you. For the right people, it's the steepest learning curve of your career.
Jeeves has raised more than $400 million in equity funding from Andreessen Horowitz, Y Combinator, CRV, Coinbase Ventures, GIC, AllianceBernstein, CoinFund and others.
If you want to rebuild how money moves across borders, come build it with us.
What You'll Do:
Run recurring operations processes end to end across billing, banking partners, and client reporting — following documented SOPs, hitting the deadlines, and flagging exceptions early
Automate the work itself: build, test, and maintain Claude replacing manual steps, with the goal of eliminating manual work rather than just completing it
Monitor daily and weekly operations, triage what's real, resolve what you can, and escalate what you can't
Document everything in Notion: keep process pages, exception logs, and trackers current so any process you own is transferable to someone else on day one
Bring a process efficiency mindset: identify bottlenecks, propose improvements, and redesign workflows while safeguarding the accuracy and audit trail that financial operations demand
Partner with Product, Engineering, Compliance, and Sales to turn recurring manual fixes into permanent product fixes, and to support new launches on the operations side
What We're Looking For
Fluent Portuguese and English. Jeeves is a global company and English is the language we use internally between regions. Spanish is a plus.
0–2 years of experience. Recent graduates are very welcome — a degree in business, economics, finance, accounting, engineering, or a related field, or an internship in operations, finance, consulting, or fintech
Genuine excitement to work with AI tools like Claude every day, and interest in building automations rather than only using them. No prior experience required, but curiosity and willingness to experiment are non-negotiable
Strong spreadsheet skills (pivot tables, lookups, building and maintaining recurring files). Comfort with SQL, or a real appetite to learn it quickly — we live in Metabase
Strong attention to detail. This work touches client money, invoices, and credit limits; you catch things others miss and take documentation seriously
Highly adaptable; you handle shifting priorities and ambiguity well and can switch context across processes, regions, and products without losing rigor
Comfort with repetitive, documentation-heavy work, paired with the instinct to systematize and automate it rather than just power through it
Clear written communication in both languages, for client-facing and internal correspondence
Nice to have: fintech, banking, or startup experience; exposure to Python, SQL, or Apps Script; familiarity with Notion, Slack, HubSpot, or Linear
Why Join Us:
You'll see how a global fintech actually works from the inside — billing, credit, collections, banking partners, compliance, and the product decisions behind all of it. You'll build real financial operations expertise fast, and you'll learn to build AI-powered automations that reshape how an entire team operates.
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