Leads project delivery across healthcare agency accounts, overseeing workflows, budgets, resourcing, client relationships, and project management teams while driving operational excellence and successful execution.
Project Delivery Group Manager
📜 Description
- Supervise, coach, and develop senior project managers; support staffing, recruiting, onboarding, and retention.
- Oversee project performance across scope, fee, schedule, staffing, quality, risk, communication, and financial results.
- Serve as project manager on the division’s largest and most complex Facilities Engineering assignments.
- Review and approve select proposals, assessing scope, fees, schedules, resources, assumptions, and risks.
- Strengthen QA/QC, project controls, delivery tools, procedures, and continuous-improvement practices.
- Support client relationships, project recovery, workload coordination, and alignment with business objectives.
🛠️ Requirements
- Bachelor's degree in engineering field, including civil, electrical, mechanical, or structural.
- Fifteen or more years of experience delivering engineering consulting projects, including ten or more years of progressive project management experience.
- Demonstrated experience leading complex, multidisciplinary projects and managing scope, fee, schedule, staffing, quality, risk, and client communication.
- Experience supervising, coaching, mentoring, or providing formal oversight to project managers or senior technical professionals.
- Ability to review proposals, evaluate scope and fee assumptions, assess delivery and contract risk, and determine whether commitments are achievable.
- Working knowledge of QA/QC processes, project controls, technical deliverable reviews, documentation requirements, and project financial performance.
- Experience using Microsoft Office and project management, scheduling, estimating, financial, or collaboration tools.
- Ability to work across disciplines and organizational boundaries while balancing project, client, employee, and business needs.
- Strong leadership skills demonstrated by an ability to inspire and guide team by building confidence, fostering collaboration, and providing clear direction to achieve project, team, and division goals.
- Strategic mindset with the ability to align project delivery with organizational goals, anticipate future challenges, identify opportunities, and plan for long-term success.
✨ Benefits
- Employee ownership through an ESOP funded by company profits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Eligibility for discretionary annual bonuses
- Monthly employer HSA contributions with an HSA-eligible plan
- Accrued paid time off
- Eight paid holidays
Full job description
Lead some of our largest facilities projects while growing the next generation of project leaders.
What You Will Do
- Provide direct supervision, coaching, performance feedback, and professional development support to senior project managers within Facilities Engineering.
- Establish clear expectations for project manager performance, accountability, communication, documentation, and adherence to division and company procedures.
- Advance project management skills through practical guidance, mentoring, shared tools, lessons learned, and consistent delivery practices.
- Support workload planning, staffing coordination, recruiting, onboarding, retention, and development of project management talent.
- Create opportunities for project managers to broaden their capabilities, strengthen judgment, and prepare for increasingly complex assignments and leadership responsibilities.
- Grow the Project Delivery team by recruiting and retaining project management talent.
- Oversee project management performance across Facilities Engineering managed projects, with attention to scope, fee, schedule, staffing, quality, risk, communication, and financial results.
- Lead regular project reviews, identify emerging concerns, escalate material issues when needed, and support timely recovery or mitigation plans.
- Serve as Project Manager on TKDA’s largest and most complex Facilities Engineering projects.
- Help project teams organize effective project management plans, controls, schedules, meeting cadences, decision logs, and issue-escalation practices.
- Partner with division, market, group, operations, and technical leaders to align project delivery priorities with client commitments and business objectives.
- Support teams in addressing delivery challenges, claims, losses, write-offs, and other significant project risks.
- Review and approve select Facilities Engineering proposals.
- Confirm proposals clearly define scope, deliverables, fee, assumptions, exclusions, schedule, staffing, quality requirements, and risk considerations.
- Evaluate whether proposed commitments are achievable and aligned with available resources, client expectations, contracting requirements, and division standards.
- Guide project managers on proposal strategy, scope development, fee development, contracting considerations, and risk mitigation.
- Contribute project delivery insight to larger pursuits, negotiations, and go/no-go or project-start discussions as needed.
- Reinforce applicable QA/QC requirements and confirm that project teams identify qualified reviewers, appropriate review milestones, and documentation expectations.
- Monitor compliance with project management procedures, project controls, quality checkpoints, and deliverable review practices.
- Develop, implement, and improve standard project delivery tools, templates, procedures, and best practices.
- Use project reviews, lessons learned, recurring issues, and performance trends to identify and implement practical improvements.
- Promote consistent use of project management, scheduling, estimating, financial, and collaboration tools across the division.
- Monitor project financial performance, including revenue, profit, budget, utilization of project resources, and write-offs.
- Help project managers align work effort with agreed-upon scope, budget, schedule, and client expectations.
- Support workload balancing and resource coordination among project managers and multidisciplinary technical teams.
- Identify operational or delivery trends that require leadership attention and recommend actions that improve quality, predictability, responsiveness, and profitability.
- Establish expectations for timely, clear, and professional communication with clients, project teams, leadership, and other stakeholders.
- Support project managers in setting and managing client expectations and communicating changes in scope, fee, schedule, quality, or risk.
- Promote effective meeting practices, action and decision tracking, project documentation, and issue escalation.
- Build trust across multidisciplinary teams by creating clarity, encouraging accountability, and helping resolve competing priorities.
- Support Market Managers with efforts to establish, cultivate, and strengthen current and prospective client relationships.
- Serve as a liaison between client and delivery team when warranted, ensuring that client expectations and met and provide a communication channel to raise project delivery concerns.
- Assign and manage project delivery staff to serve as client service managers for the division's largest clients.
What Success Looks Like
What We're Looking For
Nice to Have Experience
Similar jobs
Search more Program Manager jobsDirector, Project Controls
The Director, Project Controls owns project cost and schedule integrity across a nationwide development portfolio, partnering with Site Delivery, Finance, and other teams on audits, forecasts, reporting, and process controls.
Lead multi-track digital programs for an enterprise manufacturing client, owning executive relationships, delivery governance, account growth, and adoption of AI-enabled workflows across innovation and R&D.
Leads end-to-end delivery of large-scale technology programs, coordinating cross-functional teams, managing risks and dependencies, and driving Agile execution, delivery metrics, governance, and continuous improvement.
Leads Customer Experience program management strategy, portfolio governance, and delivery across the enterprise, building scalable processes, executive visibility, cross-functional alignment, and a high-performing management organization.
