🕒 yesterday
Work directly with customer engineering teams to implement Sentry in their codebases, instrument critical workflows, lead observability migrations, and turn deployment lessons into repeatable playbooks.
Customer Solutions Engineer - LATAM
📅 Mar 18
📍 Latin America +1 - Hybrid?🎸 Senior💎 Solutions Engineer📢 🇬🇧 English Required📢 🇪🇸 Spanish Required💼 Full-Time
Satellite CommunicationsLightspeed Satellite NetworkTerrestrial Communications LinksSystems Engineering
📜 Description
- Design, estimate costs for, and propose Lightspeed communications solutions based on customer requirements.
- Work with Global Sales teams and customer engineering contacts to validate requirements and technical details.
- Prepare and present proposals, lead customer meetings, and participate in technical demonstrations and events.
- Plan customer network upgrades, review performance, and help resolve service issues.
- Identify product opportunities and coordinate with Marketing and Product teams on network capacity.
- Support projects from design through implementation and maintain engineering databases and information systems.
🛠️ Requirements
- Bachelor degree or comparable experience in Cybersecurity, Computer Science, Information Technology, Network Technology, Telecommunications, or Electrical Engineering required
- 10+ years of relevant experience in systems engineering or connectivity solutions
- Experience with satellite communications, RF link analysis, and RF hardware preferred
- Inquisitive nature and eagerness to learn and explore new concepts
- Positive outlook in meeting challenges and working to a high level
- Confident when presenting to peers and management within the organization
- Ability to manage multiple complex projects simultaneously
- Analytical skills with the ability to solve technical and business issues
- Ability to foster and maintain good working relationships with peers, partners, and customers
- Previous experience supporting Carrier, Mobile Network Operator (MNO), and Wholesale accounts. Working for a Carrier or an MNO would be desired
Full job description
Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.
Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.
The company’s state-of-the-art Satellite fleet consists of 12 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit www.telesat.com
Role Overview:
As a member of the Global Customer Solutions (GCS) Group, you will provide technical support for the pre- and post-sales activities of Telesat’s product lines and technical consultation to the Global Sales groups. As a champion of new technology, you will develop effective solutions to meet customer communication needs leveraging Telesat’s Lightspeed constellation. The position’s primary role is to support the Latin American (LATAM) region teams, but will also assist across Telesat’s global presence.
The GCS team is responsible for the gathering of requirements from customers, design of cost-effective Lightspeed satellite and terrestrial communication link solutions, specifying both the space and ground segment components, and presenting solutions to customers. Additionally, you will be offering technology recommendations and advice, performing modeling and simulations, and conducting test and evaluation demonstrations aiming to secure sales and customer satisfaction.
This remote position supports our LATAM region and is open to candidates based in Brazil, Mexico, or Florida, USA. Applicants must be legally authorized to work in their current location.
Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.
Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.
The company’s state-of-the-art Satellite fleet consists of 12 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit www.telesat.com
This remote position supports our LATAM region and is open to candidates based in Brazil, Mexico, or Florida, USA. Applicants must be legally authorized to work in their current location.
#LI-LG1
At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace. We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process. All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly. We will work with you to meet your needs. All accommodation information provided will be treated as confidential.
Key Responsibilities
Education & Experience Required:
Preferred Qualifications:
Other Requirements:
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