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Robotics Service Engineer Italy

🕒 3 days ago
📍 🇮🇹 Italy - Remote🎹 Mid-level🛠️ Field Service Engineer📢 🇮🇹 Italian Required📢 🇬🇧 English Required💼 Full-Time
Robotics ServiceElectromechanicsShuttle SystemsSystem Testing And Repair
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📜 Description

  • Test, repair, and maintain shuttle systems at customer sites.
  • Provide L1 and L2 technical support through the helpdesk and remote assistance.
  • Train end-users and integrators on-site and internally.
  • Assist with commissioning Movu systems, including atlas, escala, and ifollow.
  • Identify and report service opportunities for spare parts and service packs.
  • Work shifts and weekends as needed, travel for short international trips, and work at heights or in refrigerated areas using safety systems.

🛠️ Requirements

  • Bachelor in Electromechanics or relevant experience.
  • Fluent Italian and English required.
  • Available to travel short periods abroad.
  • Skilled in MS Office and Teams. Willing to learn custom software packets.
  • Customer-focused, social, team player with a proactive mindset.
  • Willing to work in shifts and weekend if needed.
  • No fear of heights or vertigo.
Full job description

Company Description

Movu Robotics
Innovation, ambitious growth, technology, state-of-the-art robots – that’s Movu Robotics in a nutshell. Due to the in-house design and manufacturing process of our systems, an exciting, hands-on work environment with plenty of challenges and advancement opportunities is guaranteed. Will you help shape the future of intralogistics?

Job Description

We are looking for a Field Service Engineer in Italy, passionate about technology and customer success, to join our After Sales & Service team :

Your responsibilities:

  • Test, repair, and maintain our shuttle systems at customer sites accross Italy.
  • Provide technical support (L1 & L2) via helpdesk and remote assistance.
  • Deliver training to end-users and integrators on-site and internally.
  • Assist in commissioning Movu systems (atlas, escala, ifollow and others).
  • Detect and report commercial service opportunities (spare parts, service packs).
  • Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
  • Some of our projects take place at height or in refrigerated areas (cold storage) and this is not a problem for you with safety systems of work in place.

Qualifications

  • Bachelor in Electromechanics or relevant experience.
  • Fluent Italian and English required.
  • Available to travel short periods abroad.
  • Skilled in MS Office and Teams. Willing to learn custom software packets.
  • Customer-focused, social, team player with a proactive mindset.
  • Willing to work in shifts and weekend if needed.
  • No fear of heights or vertigo.

Additional Information

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.

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