Own the strategy and roadmap for shared platform services, data pipelines, and customer-facing data products, improving reliability, onboarding, data quality, and trusted reporting across products.
Product Manager
📜 Description
- Own the outward-facing product narrative, developing positioning and messaging frameworks.
- Lead high-impact solution presentations to prospective customers and at industry events.
- Act as a strategic bridge between development, marketing, and sales.
- Develop deep domain expertise across CMC and engage with scientific stakeholders.
- Represent the voice of the customer internally, synthesizing feedback into actionable insights.
🛠️ Requirements
- Proven experience in a product management or product marketing role within a life sciences software company, with a clear external and customer-facing orientation.
- Deep knowledge of ELN and LIMS products — you must be able to speak credibly about these platforms with scientists, lab managers, and IT stakeholders.
- Solid understanding of CMC processes, with experience in or exposure to biologics and the biotech/pharma development pipeline strongly preferred.
- A strong product marketing mindset — you understand how to translate complex functionality into compelling value propositions and customer stories.
- Demonstrated experience managing and influencing senior stakeholders, including executive leaders. You are comfortable in the room with a CEO and bring presence, preparation, and commercial acumen.
- Track record of delivering high-quality product demonstrations that move deals forward and build customer confidence.
- Experience operating across scale-up and/or corporate environments — you can navigate both the pace of a growing company and the complexity of large enterprise accounts.
- Excellent communication and presentation skills — written, verbal, and visual. You can simplify the complex and make it land.
- Strong commercial awareness and ability to align product activity to business outcomes.
- Customer-first mindset — naturally curious about how scientists and laboratory professionals work, and motivated by solving their real problems.
✨ Benefits
- A competitive salary and benefits package
- Flexibility to work remotely, with opportunities to travel
- A comprehensive onboarding and training programme
- Ongoing opportunities for professional growth and development
- A collaborative, inclusive and supportive work environment
Full job description
Key Responsibilities and Requirements
As the Product Manager, Manufacturing, you will own the outward-facing product narrative, developing positioning, messaging frameworks, and demo strategies that clearly articulate the value of Sapio’s platform across ELN, LIMS, and CMC workflows.
Lead and deliver high-impact product demonstrations to prospective customers, partners, and at industry events, tailoring content to the audience — from bench scientists to C-suite executives.
Act as a strategic bridge between product management, sales, and marketing, ensuring go-to-market activity is grounded in product reality and customer insight.
Have deep domain expertise across CMC, Bioanalysis, Bioprocessing, GMP Manufacturing, and QCLIMS with a strong understanding of biologics and the broader life sciences landscape, to credibly engage with scientific and regulatory stakeholders.
Partner closely with the Head of Product and executive leadership team to align external messaging with product direction and company strategy.
Represent the voice of the customer internally, synthesising feedback from demos, customer conversations, and market signals into actionable product and positioning insights.
Collaborate with sales on RFP responses, proof-of-concept engagements, and strategic account support where product expertise and demonstration capability are required.
Build and maintain a library of demo environments, use-case scenarios, and customer-facing collateral that accurately reflect the platform’s capabilities.
Support product marketing efforts, including content development, conference presentations, webinars, and customer advisory board preparation.
Engage regularly with the executive leadership team and CEO, providing clear, confident, and commercially aware perspectives on market positioning and customer feedback.
Required Experience
Required Skills & Abilities
Self-starter who thrives in environments with autonomy, you set your own pace and hold yourself to a high standard.
High integrity and accountability; you follow through on commitments and are transparent about progress and challenges.
Strong attention to detail in customer-facing materials and communications.
Preferred Experience
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