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MSP Procurement and SaaS Licensing Specialist

🕒 2 days ago
SaaS Management ToolsFinancial LiteracyContractual KnowledgeData Analytics

📜 Description

  • SaaS Spend Management: Monitor license utilization to identify unused software and prevent redundant subscriptions.
  • Vendor Relations & Negotiation: Serve as the primary contact for vendors, negotiating discounts and favorable SLAs.
  • Compliance & Audit: Conduct audits to ensure software usage aligns with legal license entitlements.
  • Lifecycle Automation: Use SaaS Management Platforms to automate onboarding/offboarding workflows.
  • Cross-Functional Collaboration: Work with Finance, IT/Security, and Operations to ensure proper tool availability.

🛠️ Requirements

  • SaaS Management Tools: Proficiency in platforms like BetterCloud, Torii, or Zylo.
  • Financial Literacy: Ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses.
  • Contractual Knowledge: Deep understanding of EULAs (End User License Agreements), data privacy clauses (GDPR/CCPA), and renewal terms.
  • Data Analytics: Advanced Excel or BI tool skills to visualize spending trends and forecast future license needs.
  • Negotiation: The ability to push back on vendors and secure better margins for the MSP.
  • Detail Orientation: Tracking expiration dates for hundreds of diverse licenses simultaneously.
  • Strategic Foresight: Predicting how a shift in technology (like AI integration) will change license costs in 12–24 months.
Full job description

We are looking for an MSP Procurement & SaaS Licensing Specialist who is responsible for the end-to-end lifecycle of technology assets. This includes sourcing vendors, negotiating master service agreements (MSAs), and managing the ongoing "true-up" and "true-down" of SaaS licenses for both the MSP and its clients.

Key Responsibilities

  • SaaS Spend Management: Monitor license utilization across the organization to identify "shelfware" (unused software). You will be the gatekeeper against redundant subscriptions.
  • Vendor Relations & Negotiation: Act as the primary point of contact for vendors (e.g., Microsoft, AWS, Cisco). Negotiate volume discounts, tiered pricing, and favorable Service Level Agreements (SLAs).
  • Compliance & Audit: Conduct regular internal audits to ensure all software usage matches the legal license entitlement, avoiding heavy "true-up" penalties.
  • Lifecycle Automation: Use SaaS Management Platforms (SMPs) to automate onboarding/offboarding workflows, ensuring licenses are reclaimed immediately when an employee leaves.
  • Cross-Functional Collaboration: Bridge the gap between Finance (budgeting), IT/Security (vetting tools for compliance), and Operations (ensuring the right tools are available).

Required Skills & Qualifications

Hard Skills

  • SaaS Management Tools: Proficiency in platforms like BetterCloud, Torii, or Zylo.
  • Financial Literacy: Ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses.
  • Contractual Knowledge: Deep understanding of EULAs (End User License Agreements), data privacy clauses (GDPR/CCPA), and renewal terms.
  • Data Analytics: Advanced Excel or BI tool skills to visualize spending trends and forecast future license needs.

Soft Skills

  • Negotiation: The ability to push back on vendors and secure better margins for the MSP.
  • Detail Orientation: Tracking expiration dates for hundreds of diverse licenses simultaneously.
  • Strategic Foresight: Predicting how a shift in technology (like AI integration) will change license costs in 12–24 months.
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