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Treatment Coordinator

🕒 yesterday
Patient CoordinationOrthodonticsPatient CareCustomer Service
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📜 Description

  • Support patients throughout their orthodontic treatment journey, from first enquiry to final result.
  • Help deliver an exceptional patient experience and high-quality service.
  • Build relationships with patients through clear, empathetic communication.
  • Work collaboratively with the practice team to support patient care.

🛠️ Requirements

  • Previous experience as a Treatment Coordinator or Patient Care Advisor, or sales experience in a customer-facing environment.
  • Caring and empathetic approach.
  • Excellent communication and relationship-building skills.
  • Team player committed to exceptional patient care and service.

✨ Benefits

  • Practice-performance bonus scheme.
  • 24/7 Employee Assistance Programme.
  • GP service.
  • In-house Mental Health First Aider programme.
  • Birthday leave and option to buy 3 additional days.
  • Enhanced maternity and paternity leave.
  • Life assurance.
  • Contributory pension scheme.
Full job description

Company Description

Job Description

From first enquiry to final result, help make every patient’s experience exceptional. 

We’ve got a vacancy for a Treatment Coordinator to join the team at our welcoming Exeter Orthodontics Practice 

  • Hours available - 34 hours per week
  • Typical shifts: Monday, Wednesday, Thursday 08.00 -  12.45 13.45 - 18.00 - Friday  08.00- 12.45 13.45 - 16.00 Saturday's to be discussed
  • Competitive hourly rate of £13.50 p/h 

About you 

We’d love to receive your application to our Treatment Coordinator vacancy if you have the following skills and experience: 

  • Previous experience as a Treatment Coordinator or Patient Care Advisor – we also welcome applications from those with sales experience gained in a customer-facing environment 
  • A caring and empathetic approach, with excellent communication and relationship-building skills 
  • A team player who thrives on delivering exceptional patient care and service 

What do you get in return? 

In addition to a competitive salary, our benefits package also includes: 

  • Bonus scheme based on practice performance 
  • Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme 
  • Extra Leave: Birthday off and option to buy 3 more days 
  • Family Support: Enhanced maternity/paternity leave 
  • Financial Security: Life assurance and contributory pension scheme 

Who are we? 

PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people. 

Application process 

When you click apply, we’ll just need your CV and contact details, plus answers to a few quick questions — and that’s it! You’ll hear back from us as soon as we can, whatever the outcome. 

Ready to join us? Click apply to take the next step in your Treatment Coordinator career. 

Qualifications

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

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