Senior Implementation Project Manager
Lead complex enterprise customer implementations from discovery through launch, coordinating stakeholders and workstreams, managing delivery risks, and guiding customers toward successful adoption.
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
The preferred work location for this position is onsite in Knoxville, TN. However, we are open to considering hybrid or remote arrangements for highly qualified candidates
The Senior Project Manager brings proven experience managing complex project portfolios, including ownership of financial performance, project health reporting, and executive-level presentations that drive strategic decision-making. This individual possesses strong expertise in budget forecasting, financial planning, variance analysis, and cost management, with a demonstrated ability to proactively identify risks, implement corrective actions, and maintain project financial performance.
You will be responsible for driving 1 extra-large projects or 2-3 medium-to-large enterprise level cross-functional projects concurrently. This role has advanced project management experience and skillsets and are accountable for the end-to-end delivery of the project including detailed financial management, complex interdependent schedules, cross-functional dependencies, resource staffing and management, scope, quality assurance, and risks management.
Success in this role requires exceptional leadership of large-scale, cross-functional initiatives involving stakeholders across Finance, Human Resources, Procurement, Information Technology, and external vendor organizations. The candidate must excel at building alignment among diverse stakeholder groups, navigating competing priorities, influencing without direct authority, and delivering business-critical projects on time, within scope, and within budget.
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Specialized Knowledge
Competencies
Lead complex enterprise customer implementations from discovery through launch, coordinating stakeholders and workstreams, managing delivery risks, and guiding customers toward successful adoption.
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