Field Service Technician (Dallas)
As a Field Service Technician, you will ensure seamless customer rollouts of life-saving products through installations, maintenance, and technical support while building strong client relationships.
About us:
A2G International LLC (A2G) provides and enables real-time situational awareness to help our customers make the world safer. We are laser focused on serving our customers by providing technical expertise, operational excellence, and flawless execution. Relentlessly driven by our dedication to service and performance, we have become the leading independent provider of a diverse array of outsourced manned Intelligence, Surveillance, and Reconnaissance (ISR) services throughout the world. Our success is due entirely to the high caliber of employees we recruit, hire, and retain. At A2G, we look for individuals who thrive in a high-performance environment where challenges are the norm and success is expected.
Summary:
The A&P Lead Mechanic is responsible for the efficient execution of all items needed to ensure fleet readiness. The A&P Lead Mechanic role is a working leadership position with responsibilities including troubleshooting, modification, maintenance, and integration of aircraft and ISR mission systems while directing a team of technicians. The Lead Mechanic ensures that tasks within the scope of their normally assigned duties are performed using established standards of quality and airworthiness.
The A&P Lead Mechanic will work only when training or on a deployment rotation supporting CONUS or OCONUS collection missions. All other times they will be on leave without pay (LWOP), unless authorized by Management. Although training will be conducted in Titusville, FL, relocation is not required for this position.
Essential Duties and Responsibilities
Lead day-to-day execution of ISR integration and maintenance work packages from induction through return to service
Perform and provide direct technical guidance in troubleshooting, aircraft inspections, and aircraft maintenance
Ensure aircraft are ready for flight and in safe operating condition
Perform scheduled and unscheduled maintenance on multi-engine piston aircraft
Conduct repairs on aircraft components, including engines, propellers, and landing gears
Familiar with Federal Aviation Regulations, operational procedures, and industry standards
Regularly updates technical and aeronautical expertise through training, self-study, and operational experience
Interpret engineering drawings, STCs, and installation packages and provide feedback to engineering on discrepancies and design improvements
Ability to successfully interact and communicate with maintenance personnel
Must be able to effectively operate computer-based applications/software and aircraft maintenance tracking programs, including Microsoft Office
Document all maintenance and repair work in accordance with FAA regulations and company procedures
Perform all maintenance in accordance with Federal Aviation Regulations, and manufacturersβ technical data
Responsible for personal and company tool accountability to include reporting unserviceable tools and equipment
Perform serviceability checks prior to operating powered and non-powered support equipment
Comply with established policies, procedures, and standards
Comply with all safety, environmental security, and housekeeping standards
Comply with all training requirements
Ability to operate special purpose and regular vehicles as authorized
Other duties as assigned
As a Field Service Technician, you will ensure seamless customer rollouts of life-saving products through installations, maintenance, and technical support while building strong client relationships.
Lead teams of 6β10 technicians on data center deployments and recovery efforts, coordinating project work and hands-on infrastructure support while maintaining quality, safety, and operational standards.
As a Field Service Technician, you will deliver exceptional customer service by troubleshooting technical issues, performing installations, and maintaining equipment to ensure optimal performance.
The Field Asset Registration Technician will travel to customer sites to apply QR code labels to machines and accurately register equipment using a mobile-based online system.
Lead a team of technical pre-sales Solutions Architects and Solutions Engineers in the Qatar & Africa markets, driving revenue and enhancing team effectiveness.