Director, Product Management (Card Issuing)

What we offer at Nium   We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.   We Care: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible hybrid working environment (3 days per week in the office).   We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.   We Constantly Innovate: Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities. Check out CNBC World’s Top Fintech Companies 2024.    We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!    We Thrive With Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.  For more detailed region-specific benefits:  https://www.nium.com/careers#careers-perks    For more information visit www.nium.com   Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com/privacy/candidate-privacy-notice.   For more information, visit www.nium.com.   Nium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. In addition to federal law requirements, Nium complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates.   This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nium expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

The Opportunity

This is a rare chance to own the strategy for a card issuing platform at a company that is scaling fast and has the track record to back ambitious bets. You will set the vision and commercial direction for Nium's Issuing Platform, serving travel clients who use cards for travel spend, and clients who use issued cards for everything from payroll to procurement.

You will bring together commercial strategy, engineering and compliance to meet the distinct needs of customers across geographies. You will lead a team of Product Managers and work with stakeholders across product, regulatory and commercial teams, up to executive leadership, to deliver the outcomes that matter most.

Why this role stands out

Scale that is already live. Over 50 million card tokens a year across four major networks. Product decisions here touch real money movement at real volume.

Problems worth solving. Travel, payroll, procurement and virtual card payments each carry different economics and constraints. You will turn them into reusable platform capabilities that serve many customers at once.

Global from day one. Launches across 40+ regulated markets with teams spread across time zones. You will develop a sharp sense of how regulation shapes product, and how product can shape the market.

Ownership of outcomes. You will be accountable for adoption, customer experience and commercial impact, not just the backlog, and you will work directly with senior leadership on the trade-offs.

Build a team and a practice. Lead, coach and grow a team of Product Managers, and help define how product gets done across the business.

What You Will Do

Shape the strategy and deliver it

Own the product vision, strategy and roadmap for Nium's global Card Issuing Platform.

Define and prioritise product investments by weighing customer value, commercial impact, technical complexity and regulatory requirements.

Lead the full product lifecycle, from discovery and requirements through delivery, launch and continuous optimisation.

Partner closely with Engineering to build card issuing capabilities that are scalable, reliable and high-performing.

Set clear objectives and metrics for adoption, customer experience, reliability and commercial impact.

Turn customer problems into commercial wins

Work with Commercial teams to understand customer requirements, market trends and competitive positioning.

Build deep expertise in B2B travel and virtual card payments, and translate complex requests into capabilities that scale.

Evaluate product economics with Commercial and Finance, including transaction revenue, interchange, scheme fees and processing costs.

Support commercial opportunities by assessing feasibility, identifying solutions and bringing product expertise to the table.

Partner with Partnerships teams on scheme capabilities and opportunities that strengthen the issuing proposition.

Lead a team and align the business

Lead, coach and develop Product Managers, building a culture of accountability, collaboration and customer focus.

Set the standard for product practice: discovery, prioritisation, roadmap planning and performance measurement.

Work with Engineering, Compliance, Risk, Operations and regional teams so every capability meets technical, regulatory and operational requirements.

Support new market launches, integrations and platform enhancements with internal and external partners.

Keep globally distributed teams aligned, managing competing priorities and dependencies to execute effectively.

Communicate strategy, progress and trade-offs clearly and confidently to senior stakeholders.

What You Bring

Must-haves

A degree in computer science, business or a related field, or equivalent experience.

10+ years in product management, including experience managing product managers.

Significant experience in card issuing, card processing or payment platforms, with a strong grasp of the card payment lifecycle.

A strong technical understanding of issuing platforms, APIs, authorisation, clearing, settlement and transaction processing.

A track record of taking products from idea to adoption, with ownership of commercial outcomes.

Experience launching products across multiple regulatory jurisdictions.

Experience working directly with external customers to define product requirements.

Proven ability to influence and align global, cross-functional stakeholders.

Excellent communication and stakeholder management skills.

Strong analytical and commercial judgment, with the ability to build and defend a business case.

Nice to have

Hands-on experience with virtual cards, corporate spend or travel and expense products.

Working knowledge of scheme rules across Visa, Mastercard, Discover or UATP.

Exposure to EU payments regulation, such as PSD and EMI licensing and passporting.

Experience in a high-growth fintech or payments company.

Requirements:

Who Thrives Here