Developers Relations Engineer creates documentation, tutorials, and sample code, supports and grows the developer community, leads engagement initiatives, and builds AI integrations with community partners.
Developer Relations Engineer
π Description
- Create technical content, including blog posts, articles, and video tutorials.
- Support customers and users as a primary point of contact, offering guidance and technical help.
- Represent the platform at conferences and developer events through talks, webinars, and presentations.
- Track engagement, community growth, and support metrics to inform strategy.
- Join technical discussions with customers to support successful implementation and satisfaction.
π οΈ Requirements
- 3+ years of professional experience in DevOps or Network Engineering, including hands-on software development.
- Experience building developer communities and speaking at or organizing developer events.
- Proficiency in scripting languages such as Python, Bash, or PowerShell.
- Strong technical communication skills, including writing, public speaking, and live demos.
- Experience contributing to and collaborating with open source projects and communities.
- Strong troubleshooting and proactive problem-solving skills.
- Excellent written and spoken English.
- Interest in secure networking and cloud-native architectures; experience with REST/gRPC APIs or Kubernetes is a plus.
β¨ Benefits
- Competitive base salary and equity incentives.
- Hybrid work environment.
- High level of independence and outcome-focused work.
- Growth opportunities.
- Employee discounts.
- Health programs, such as Urban Sports Club.
Full job description
π’ Who we are
A team from Germany with the vision to make advanced network security accessible for everyone
We are a software company developing an open source zero-trust network security platform that is both easy to use and affordable for teams of all sizes and budgets. Our mission is grounded in a simple yet powerful belief: secure private networking is a fundamental right of every modern company.
Since our launch on GitHub in 2021, we have gained trust among thousands of companies seeking secure and seamless solutions for connecting remote employees and infrastructure. By replacing traditional centralized VPNs, NetBird has become a trusted choice for modern network security, connecting today hundreds of thousands of users and machines worldwide. Our open source, community-driven approach has been a key driver of our success. We listen to our users, and their input helps us make network security better for everyone.
Want to see what we're working on? Check out our GitHub repo at https://github.com/netbirdio/netbird or https://netbird.io/knowledge-hub
βοΈ What you will do
As a Developer Relations Engineer, you'll work closely with the co-founders and a talented team of engineers to drive growth and engagement within our ecosystem. By maintaining relations with customers and users, you will ensure our platform meets their expectations by maintaining the highest standards for tools, resources, and documentation. Your role will be essential in establishing our platform as a key tool in the network security software and DevOps communities.
Specifically, you will:
Drive customer and community engagement by creating high-quality content such as blog posts, technical articles, and video tutorials to educate and inspire NetBird customers and users.
Serve as the primary point of contact for customers and users, providing support and guidance to help them succeed with NetBird.
Represent NetBird at industry conferences and developer-focused events, delivering presentations, webinars, and talks to showcase its capabilities and success stories.
Track and analyze key metrics related to users engagement, community growth, and support effectiveness to inform strategies.
Participate in technical discussions with customers, providing expertise and insights to ensure successful implementation and satisfaction.
π What we are looking for
Weβre searching for someone with the following experience and skills:
Must-Haves
3+ years of professional experience with a technical background in DevOps or Network Engineering, including hands-on development experience as a software engineer.
Proven track record of building engaged developer communities, with involvement in developer events as a speaker or organizer.
Proficiency in scripting languages (e.g., Python, Bash, or PowerShell) for automation, system management, or integration tasks.
Excellent communication skills and a demonstrated ability to create compelling technical content, including public speaking, writing, and live demos.
Prior experience contributing to and collaborating with open source projects and communities.
Strong troubleshooting skills with a proactive approach to problem-solving.
Willingness and ability to travel throughout Europe and North America for events and engagements.
Proficiency in English, with exceptional written and verbal communication skills.
Nice-to-Haves
A strong interest in secure networking solutions and cloud-native architectures.
Experience with production technologies that align with NetBirdβs platform, such as REST/gRPC APIs or Kubernetes.
π Whatβs in for you
We know that happy and supported team members build the best products.
Thatβs why we offer:
Comprehensive compensation package: Receive a competitive base salary and equity incentives.
Hybrid work environment: Enjoy the flexibility of working both from our centrally located Berlin office and remotely.
Diverse and collaborative team: Join a team that values fast, clean shipping and works together to achieve great results.
High level of independence: Focus on outcomes, not the appearance of work. This is not a strict 9-to-6 role.
Growth opportunities: Be part of a rapidly growing company at the forefront of network security.
Additional benefits: Take advantage of perks like employee discounts and health programs (e.g., Urban Sports Club).
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