NeoWork is hiring a Medical Doctor (MD) to join a U.S. personal injury law firm as a Client Medical Educator. You will speak directly with the firm's clients about their injuries and treatment, helping them understand why MRIs and follow-up care matter for their recovery and their case.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
• Speak with personal injury clients by phone or video about their injuries and medical treatment options
• Explain clearly why MRIs, diagnostic imaging, and follow-up care matter
• Help clients understand how injuries, treatment, and recovery relate to their case
• Reinforce attorney and paralegal guidance in a medically credible, easy-to-understand way
• Suggest alternative treatment paths when clients are hesitant about a doctor's recommendation
• Work closely with attorneys, paralegals, and the firm's in-house nurse on complex cases
• Document client conversations and outcomes accurately in the firm's case management system
Requirements
• Medical degree (MD or equivalent) from an accredited medical school
• Excellent spoken and written English, with confidence in client-facing conversations
• Ability to explain medical concepts in simple, clear, and reassuring language
• Comfortable educating and guiding clients in a persuasive but professional way
• Strong rapport-building, empathy, and listening skills
• Interest in working in a legal or personal injury environment, not only clinical care
• Availability to work full-time during U.S. business hours
• Based in Colombia, with a reliable home office setup and stable internet connection
Nice to Have
• Experience in emergency medicine, orthopedics, physical medicine, or radiology
• Familiarity with personal injury, workers' compensation, or medico-legal cases
• Degree from a medical school recognized for U.S. licensing (ECFMG / USMLE)
• Experience in telemedicine or patient education roles
Benefits
• We offer health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.
Provides scientific support to field and Medical Affairs teams, builds relationships with healthcare experts, delivers medical education, and contributes to regional medical plans and patient access activities.
Serve as a field-based scientific expert for FCS and sHTG, building trusted healthcare partnerships, sharing medical insights, supporting education and evidence generation, and ensuring balanced, compliant scientific exchange.
Serve as a field-based scientific expert for FCS and sHTG, building trusted healthcare partnerships, sharing medical insights, supporting education and evidence generation, and ensuring compliant scientific exchange.
Build trusted scientific relationships in haemophilia, deliver medical education and balanced scientific exchange, and bring Swiss stakeholder insights to local, regional and global Medical Affairs plans.
Handle medical information inquiries in English, provide approved responses, document and report adverse events and product complaints, and support inquiry tracking, project updates, and pharmacovigilance audits.
