🕒 22 days ago
Serve as the first point of contact for healthcare clients by handling calls and enquiries, coordinating appointments, updating records, and providing professional, attentive customer service.
Sales Representative (Employee Referrals Only)
📅 Jul 14, 2025
SalesCall Center OperationsInbound Call HandlingAppointment Scheduling
📜 Description
- Welcome prospective clients with warmth and professionalism, helping them feel supported from their first call.
- Handle 50–100 inbound calls daily, answer questions, and provide clear guidance.
- Schedule consultations with attorneys and coordinate appointments and follow-up with internal teams.
- Support a seamless client experience from initial inquiry through formal consultation.
🛠️ Requirements
- We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume.
- We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
- This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.
✨ Benefits
- Competitive Salary (Based on experience)
- Enjoy a permanent work-from-home setup!
- Opportunities for growth and career advancement
- A collaborative and inclusive work environment that values innovation.
- Sales Representative (Employee Referrals Only) - Michael & Associates, Attorneys at Law
Full job description
Join the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!
At Michael & Associates, we’re more than just a law firm—we’re transforming what criminal defense can be. Founded in Austin, Texas, we’ve rapidly grown into one of the largest and most sought-after criminal defense firms in the state. Our success is driven by a powerful blend of bold legal strategy and cutting-edge technology that delivers exceptional results. And we’re only getting started.
About the Role
As a Sales Intake Representative, you will be the first point of contact for prospective clients, providing a friendly and informed introduction to our firm. You’ll support them from their initial inquiry all the way to a formal consultation with one of our experienced attorneys. Your professionalism, empathy, and clear communication will help establish a positive and lasting attorney-client relationship.
What You’ll Do Every Day
- Create Exceptional First Impressions: Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call.
- Handle High-Volume Calls with Precision: Manage a large volume of inbound calls (50-100 daily), answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations.
- Own the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.
Why Join Us?
If you’re organized, empathetic, and passionate about making a difference, this role is more than just a job—it’s an opportunity to be part of something groundbreaking. You’ll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be.
Ready to bring your skills and energy to a team that’s shaping the future of criminal defense? Apply today!
Requirements
- We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume.
- We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
- This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.
Benefits
- Competitive Salary (Based on experience)
- Enjoy a permanent work-from-home setup!
- Opportunities for growth and career advancement
- A collaborative and inclusive work environment that values innovation.
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