Support customers in using the Twilio platform by resolving requests and providing expert guidance on Twilio's APIs and SDKs.
Measurement Success Manager
📜 Description
- Respond to client questions through email and support channels
- Set up measurement for campaigns across advertisers, agencies, and publishers
- Monitor performance and troubleshoot issues before they affect reporting
- Lead Zoom trainings to help clients navigate the platform and understand their campaign performance
- Build spreadsheets that simplify complex datasets for reporting and insights
- Support QA efforts to ensure data accuracy for clients
🛠️ Requirements
- Bachelor's degree
- 2–5 years of experience in a similar role
- Strong command of Excel and Google Sheets formulas
- Curiosity, clear communication, and a detail-oriented work style
- Ability to troubleshoot issues and stay organized across multiple accounts
✨ Benefits
- Competitive base salary and bonus structure
- Medical
- Dental
- Vision coverage - individual coverage is free
- Company-subsidized family coverage
- Home office improvement reimbursement up to $500 per year
- Company laptop and external monitor
- 11 company holidays
- 20 PTO days for vacation, illness, and personal time
- If you're interested in helping advertisers understand performance in one of the fastest growing audio channels, we'd love to meet you.
Full job description
Who we are:
Magellan AI is the all-in-one platform for podcast advertising intelligence, media planning, and measurement. Magellan AI has created the world's largest database of podcast advertising data, covering over 50,000 podcasts. Advertiser and agency media buyers rely on Magellan AI's podcast media planning and measurement platform to discover, connect with, and analyze the performance of podcasts, streaming audio, and YouTube. Publishers trust Magellan AI to grow ad sales with intelligence and performance measurement, drive content acquisition, and streamline ad ops.
We're hiring Measurement Success Managers to help clients track results and maximize value from their podcast campaigns. This is a US-based, fully remote role.
What you'll do:
- Respond to client questions through email and support channels
- Set up measurement for campaigns across advertisers, agencies, and publishers
- Monitor performance and troubleshoot issues before they affect reporting
- Lead Zoom trainings to help clients navigate the platform and understand their campaign performance
- Build spreadsheets that simplify complex datasets for reporting and insights
- Support QA efforts to make sure the data going to clients is accurate
- Partner with the rest of the team to improve processes as our client base grows
Why this role matters:
You’ll help marketers understand their podcast campaign results and feel confident in the reporting that guides their planning. You’ll join a tight-knit team with direct exposure to our founders and a mix of client-facing and analytical work. You’ll build strong Excel and Google Sheets skills along the way. And yes, podcasts are fair game during the day.
Qualifications:
- Bachelor’s degree
- 2–5 years of experience in a similar role
- Strong command of Excel and Google Sheets formulas
- Curiosity, clear communication, and a detail-oriented work style
- Ability to troubleshoot issues and stay organized across multiple accounts
Compensation and benefits:
- Competitive base salary and bonus structure
- Medical, dental, and vision coverage - individual coverage is free
- Company-subsidized family coverage
- Home office improvement reimbursement up to $500 per year
- Company laptop and external monitor
- 11 company holidays
- 20 PTO days for vacation, illness, and personal time
If you're interested in helping advertisers understand performance in one of the fastest growing audio channels, we’d love to meet you.
Magellan AI is an equal opportunity employer; in keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on gender, sexual orientation, race, color, ancestry, national origin, religion, age, marital domestic partner status, physical ability, gender identity, disability status, or veteran status. Above and beyond discrimination and harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our company culture. Whether blatant or hidden, barriers to success have no place at Magellan AI.
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