Executive Assistant, Product Pillar

The mission of the Product EA team is to support the Product, Design, and Engineering teams to drive the business forward and succeed at scale. Coordinating across all of these functions, we help teams run effectively by streamlining processes, creating best practices across the org, and ensuring daily operations run smoothly. In addition, we work to build connection, community and belonging in our org, so that we can foster a healthy, happy, and high-performing culture.

We are seeking an Executive Assistant to join HubSpot’s Product EA team who is passionate about providing top-tier support to our leaders and employees, while thinking creatively about how we can continuously improve the employee experience and optimize their time so they can focus on growing better. This role is hybrid, with at least one day a week in the Cambridge, MA office on average. Expect more time onsite during Product Summit season (late February through late May) and for leadership offsites and in-person events.

In this role, you’ll get to:

• Act as a thought partner to our leaders: anticipate needs, flag scheduling and priority conflicts early, and offer a point of view on how their time is best spent.
• Manage the daily calendars and travel needs of Product and Engineering leaders, handling all incoming/outgoing meeting requests.
• Support the leadership team in the preparation of All Team meetings, AMAs, and team offsites. This may include ownership of the agenda, arranging and managing logistics, and pulling content together.
• Collaborate with a network of HubSpot Executive Assistants and Coordinators on cross-team backup support and broader company initiatives.
• Partner closely with our Product & Engineering Employee Experience Team to arrange and support a number of cross-functional team events.
• Organize regional in-office events and programming, including Product Summits and leadership offsites.
• Process expense reports, open purchase orders, coordinate payments, and manage relationships with external vendors.
• Assist in event management and travel preparation for large-scale marquee events.
• Explore and adopt new AI tools to streamline workflows, automate repetitive tasks, and share what works with the broader EA community.

We are looking for people with:

• 3+ years of experience providing executive or administrative support, with a proven track record in a high-performing, fast-paced environment.
• Experience supporting senior leaders in a technology company, ideally Product, Engineering and/or Design leaders.
• High level of professionalism, acting as a representative of their executives and HubSpot in all internal and external interactions.
• Remarkable drive, bias for action, and enthusiasm for exceptional customer service, no matter how large or small the request.
• Ability to effectively prioritize and manage the needs of multiple stakeholders, across multiple channels of communication.
• Exceptional written and oral communication skills; capable of interaction with employees at all levels of HubSpot, including executives, as well as guests and external contacts.
• Comfort with ever-changing technology and proficiency in Google Apps.
• AI proficiency and genuine curiosity about new AI tools, with a drive to experiment and apply them to optimize workflows.
• The capacity to thrive with ambiguity while prioritizing tasks in response to unexpected changes in priorities/requests.
• Ability to take a proactive approach to tasks and be comfortable working with minimal instruction and guidance; impeccable attention to detail.
• Flexible and able to handle ad hoc issues that may arise outside of core business hours.
• Availability to work onsite at Product Summits and for in-office events and engagements.