ABOUT US
Factor Eleven is the leading drive-to-store revenue platform for brick-and-mortar retailers and CPG brands. Our platform automates the entire lifecycle of digital promotion communication – from media planning and ad creation through campaign delivery, billing, and reporting. Operating as a high-touch enterprise managed service, humans orchestrate campaign strategy while our platform automates execution, driving tangible store revenue uplift at scale.
YOUR MISSION
As a Working Student - Campaign Operations, you keep our campaign execution accurate and reliable. You make sure reports are correct and complete, creative assets match the client briefing, and Meta campaigns go live exactly as planned. Every check you run protects our clients' budgets and their store revenue.
You will take ownership of concrete work areas from day one, with direct exposure to how a high-touch enterprise service runs in practice. We value quality over volume: if something does not add up, you dig in until it does.
YOUR RESPONSIBILITIES
Reporting and presentations
Review systemically generated reports for plausibility and completeness
Reconcile report data against bookings (media bookings and delivery data)
Tailor reports to individual client requirements
File final reports in the designated folder structures
Build evaluation presentations in PowerPoint
Creative quality control
Check ad creatives against the respective client briefing
Give structured, clear feedback to graphic designers
Follow up after each revision until final approval
Social Ads: Meta Ads Manager
Set up weekly campaigns in Meta Ads Manager according to specifications (budgets, flight dates)
Name campaigns, ad sets, and ads correctly and consistently
Run quality checks before every campaign goes live
Support the analysis of ongoing campaign performance
WHO YOU ARE
You are enrolled in a degree program (e.g., business, marketing, media, economics, or a related field) and can commit to a regular schedule with Tuesday to Thursday as core days
You have a sharp eye for detail: you spot inconsistencies in numbers, names, and layouts before they reach a client
You are confident in Excel or Google Sheets and PowerPoint; experience with Meta Ads Manager, Google Analytics or other ad platforms is a plus
You think in outcomes: when a number is off, you find out why and follow the issue through
You give feedback that is clear, specific, and constructive, whether to designers, colleagues, or clients
You take ownership of your tasks, work autonomously, and raise issues early
You communicate fluently in German and English
You are available on Tuesdays, Wednesdays and Thursdays
Supports customer experience operations and campaign execution by coordinating promotional items, orders, budgets, deliveries, documentation, and process improvements across commercial and cross-functional teams.
Support marketing campaigns across email, push, SMS, and app channels by creating personalized content, coordinating asset approvals and deployment, and analyzing performance to improve engagement.
Support brand advertising campaigns by coordinating creator participation, reviewing content, compiling casting lists, tracking outcomes, and preparing client-facing reports while collaborating with sales and campaign teams.
Provides hands-on administrative and execution support across marketing, product and range activities, managing email campaigns, social media, website merchandising, seasonal range materials and product information.
Apoia as ações de trade marketing, incluindo materiais de ponto de venda, relacionamento com shoppings e agências, controle de espaços e pagamentos e alinhamento de entregas com equipes internas.
