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Danish CS Travel Industry - Latvia / Remote BA1

📅 Sep 26, 2025
DanishEnglishCustomer ServiceTravel Bookings
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📜 Description

  • Deliver customer service by phone and email
  • Provide information about air, rail, hotel, and other bookings, rebookings, and cancellations
  • Find tailored solutions to support smooth customer journeys

🛠️ Requirements

  • Fluency in Danish
  • Good command of English (spoken and written)
  • A flexible, dynamic, and customer-focused attitude

✨ Benefits

  • Competitive Salary
  • Performance Bonus
  • Flexible work schedule
  • Option to work from home or at our city-center office
  • Comprehensive health insurance (including gym and dental care)
  • Paid mobile phone bill
  • A supportive, friendly, and fun team environment
Full job description

Are you ready for what’s next? Join a global technology and services leader that supports some of the world’s most recognized brands. We help well-known companies — the ones you use every day — improve their businesses with technology and integrated solutions, across more than 70 countries.

This role offers flexibility: you can work from the comfort of your home or from one of our modern offices.

We also provide both full-time and part-time options! While the training period is full-time, you can choose a flexible schedule of 50–100% afterward.

Your Role as a Customer Support Agent:

  • As a Customer Support Specialist, you will:
    • Deliver outstanding customer service via phone and email
    • Provide accurate information regarding bookings, rebookings, and cancellations (air, rail, hotel, and more)
    • Find tailored solutions to ensure smooth and enjoyable journeys for customers

Requirements

  • Fluency in Danish
  • Good command of English (spoken and written)
  • A flexible, dynamic, and customer-focused attitude

Benefits

  • Competitive Salary
  • Performance Bonus
  • Flexible work schedule
  • Option to work from home or at our city-center office
  • Comprehensive health insurance (including gym and dental care)
  • Paid mobile phone bill
  • A supportive, friendly, and fun team environment

Support customers by phone, email, and video throughout the digital car-rental pick-up process, resolving questions, finalizing bookings, and recommending services in German, English, and Spanish.

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