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Bike Passionate: Test Ride Ambassador - Antwerp

πŸ“… Apr 14
πŸ“ πŸ‡ΊπŸ‡Έ United States +2 - Remote?πŸͺˆ Entry-level🀝 Customer Success ManagerπŸ“’ πŸ‡³πŸ‡± Dutch RequiredπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ’Ό Other
Customer EngagementSalesCycling KnowledgeCommunication
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πŸ“œ Description

  • Host free test ride appointments booked via our website
  • Meet prospects at agreed points in Antwerp, introduce the bike, and guide a short test ride
  • Answer questions confidently about setup, features, range, theft protection, app, financing, and delivery
  • Create a warm, 'wow' experience for customers during their only in-person touchpoint with the brand
  • Follow up after the ride to support the customer toward purchase
  • Keep your schedule and availability up to date and report outcomes

πŸ› οΈ Requirements

  • You live in/near Antwerp and know the city well
  • You love cycling and can represent Cowboy with energy and professionalism
  • Comfortable speaking with strangers and guiding them through a product experience
  • Sales or customer-facing experience is a plus (retail, hospitality, events, field sales)
  • Reliable, organized, and responsive
  • Languages: Dutch + English (French is a plus)

✨ Benefits

  • Enjoy a totally flexible schedule
  • Training + product knowledge support
  • A role that’s active, outdoors, and people-focused
  • Compensation: Get paid for every test ride + a commission per sale (EUR 24 per Test Ride (VAT excl.) + 4% of price sold (VAT excl.))
Full job description

Love e-bikes? Passionate about great design? Enjoy working independently?
Discover Cowboy through 1:1 test rides in Antwerp and turn great experiences into sales πŸ‡§πŸ‡ͺ

Cowboy builds connected e-bikes designed for city life: clean design, smooth ride, smart features. Learn more at cowboy.com.

What you’ll do

  • Host free test ride appointments booked via our website
  • Meet prospects at agreed points in Antwerp, introduce the bike, and guide a short test ride
  • Answer questions confidently (setup, features, range, theft protection, app, financing, delivery, etc.)
  • Create a warm, β€œwow” experience: this is often the customer’s only in-person touchpoint with the brand
  • Follow up after the ride (message/email/call) to support the customer toward purchase
  • Keep your schedule and availability up to date and report outcomes

What we’re looking for

  • You live in/near Antwerp and know the city well
  • You love cycling and can represent Cowboy with energy and professionalism
  • Comfortable speaking with strangers and guiding them through a product experience
  • Sales or customer-facing experience is a plus (retail, hospitality, events, field sales)
  • Reliable, organized, and responsive
  • Languages: Dutch + English (French is a plus)

What you’ll get

  • Be part of a fast-growing e-mobility brand
  • Enjoy a totally flexible schedule
  • Training + product knowledge support
  • A role that’s active, outdoors, and people-focused
  • Compensation: Get paid for every test ride + a commission per sale (EUR 24 per Test Ride (VAT excl.) + 4% of price sold (VAT excl.))

Just like our rider community in cities across Europe, diversity is a strength. No matter where you come from, or the path you're on, Cowboy is inclusive and so is our workplace. Your unique skills, passion, and perspective will help us continue to transform mobility and urban life for the better.

Are you interested in this job, or would you like to refer someone else? Apply now! πŸš€

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