As a Manager Service Client, you will lead your team to enhance customer satisfaction, drive performance, and create an unforgettable customer experience.
Manager Sub-Saharan Africa
📜 Description
- Leverage industry expertise to enhance client engagements and develop new solutions.
- Act as the main client interface, managing relationships and project direction.
- Design and incubate new methodologies and perspectives for global adoption.
- Oversee project team performance, providing guidance and feedback.
- Identify opportunities and risks, developing thought leadership in your domain.
- Implement project management practices to ensure effective execution.
🛠️ Requirements
- Minimum Bachelor's degree in a business-related major or engineering.
- 7-10 years of industry and client-facing experience.
- Prior experience in established consulting firms.
- Technical knowledge in relevant fields preferred.
- Strong problem-solving and analytical skills.
- Excellent communication and stakeholder management abilities.
Full job description
Who are we?
At dss+, we are not just your average global operations consulting firm. We are a Purpose-driven company that exists to save lives and create a sustainable future for our clients, employees and communities. In pursuit of this Purpose, we put people at the centre of everything we do, and we are a consultancy with heart.
dss+ is a leading provider of operations management consulting services with a purpose of saving lives and creating a sustainable future. dss+ enables companies to build organisational and human capabilities, manage risk, improve operations, achieve sustainability goals and operate more responsibly. By leveraging its DuPont heritage, deep industry and management expertise and diverse team, dss+ consultants are on the ground and in the boardroom helping clients work safer, smarter and with purpose. dss+ is an independent firm, with a footprint in over 40 countries.
What will we offer?
We are a diverse team of consultants who have hands-on experience working in and leading complex operations across many industries. Our seasoned experts include operations executives, technical and project managers, experienced line managers, qualified coaches and digital natives that have a problem-solving mindset and a passion for what they do. Combining industry best practices, the latest thinking in operations management and proven methodologies developed within dss+, our experts optimize outcomes across a wide range of industries including Oil & Gas, Chemicals, Petrochemicals, Building & Construction, Food & Beverage, Mining & Metals, Utilities and Transportation.
Similar jobs
Search more Manager jobsAs a Network Performance Manager, you will drive provider performance across the New York market, partnering directly with providers to improve cost, quality, access, and overall network performance.
The Senior Manager, Integrated Intelligence will lead analytics and intelligence initiatives, transforming data into actionable insights for healthcare clients to enhance marketing performance and decision-making.
Manager Consumer Products, Home & Baby
The Manager, Consumer Products will drive the growth of the Softlines business by overseeing licensing plans, establishing revenue goals, and collaborating with cross-functional teams.
IT Manager
The IT Manager will lead the IT team in executing objectives and managing projects, providing technical direction and support across various infrastructure and enterprise technologies.
