Director of Product, Customer Care
As the Director of Product for Customer Care, you'll lead a team to innovate and execute AI-driven support solutions, enhancing customer experiences across multiple platforms.
Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.
Location: This position is remote within the United States or Canada.
As Director of Product Management, you will guide product development through all stages of the product life cycle: identifying customer needs and developing, launching, and sustaining products, shaping the next generation of our modules. You will represent Censys to customers, vendors, and partners, synthesizing information and communicating what you learn to internal stakeholders. You will build, maintain, and develop a world class team of product managers who care deeply about our mission to be THE authority for Internet Intelligence and Insights.
As Director of Product Management for Solutions, you will lead Censys’ evolution from a best-in-class Attack Surface Management (ASM) product to a unified exposure management solution, spanning 1st party and 3rd party risk visibility. You’ll shape the strategic direction and execution of products that define how organizations understand, monitor, and secure their presence on the Internet— working cross-functionally to deliver value to our customers and advance Censys’ leadership in Internet Intelligence.
This is a critical leadership role for a deeply technical, business-savvy product leader who can translate complex Internet-scale challenges into clear, executable product strategies. You’ll lead a high-performing team of product managers, partner with engineering, design and research, and collaborate across go-to-market functions to bring innovative solutions to market.
What You’ll Do
About You
Bonus Points
For candidates located in a high cost of living location, the base salary range is $238,000 USD and $257,000 USD.
This position is located remote with no expectations to come into an office regularly.
Censys is an equal opportunity employer.
As part of our hiring process, all candidates who receive an offer of employment will be asked to complete an identity verification through CLEAR.
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