Implement and support client HR platforms by configuring systems, troubleshooting issues, assisting with migrations and testing, and creating training resources that help users work confidently.
HR Systems Consultant (HiBob)
📜 Description
- Configure HR system workflows, permissions, and templates for client needs.
- Troubleshoot client issues and support platform updates, user access, and reporting.
- Assist with data migrations and testing during implementations and updates.
- Create client documentation and training materials, and deliver practical system walkthroughs.
- Work with senior consultants to improve client support and identify ways to streamline HR processes with technology.
🛠️ Requirements
- Experience working with HR systems in administration, coordination, or support; hands-on HiBob experience is essential.
- Payroll process or payroll system experience is an asset.
- Understand how HR teams operate and how systems can support their work.
- Strong attention to detail and clear, friendly communication skills.
- Proactive problem-solving mindset and willingness to learn new platforms.
Full job description
Who We Are
We’re excited to be recruiting for our sister company, Lemon Platypus.
Lemon Platypus specialises in helping small and medium-sized businesses remove the stress from managing HR systems. They support clients with procurement, implementation and ongoing support across platforms like HiBob, Employment Hero, and Rippling.
This is a great opportunity to join a business that’s making HR systems clearer, calmer, and easier for everyone.
The Opportunity
We’re looking for an HR Systems Implementation Consultant to join the Lemon Platypus team.
This role is perfect for someone with hands-on experience in HR systems administration or support, and a passion for making technology work smoothly for real people. You’ll help Lemon Platypus clients with day-to-day support, system configurations, and ongoing improvements to their HR tech.
You’ll need to have proven experience using HiBob (with knowledge of additional HR platforms being a bonus!), along with a strong admin background in HR systems and an interest in learning new tools to be successful in the team.
What You’ll Be Doing
- Assist with new system setups, helping configure workflows, permissions, and templates based on client needs
- Support clients with the day-to-day use of their HR platforms (e.g. troubleshooting, updates, user access, reporting)
- Help with data migrations and testing during implementations or updates
- Create and maintain documentation, training materials, and how-to guides for clients
- Deliver practical training and walkthroughs to help users feel confident using their systems
- Collaborate with our senior consultants to continuously improve how we support clients
- Spot opportunities to streamline HR processes using technology
What You’ll Bring
- Experience working with HR systems (e.g. as an HRIS administrator, HR coordinator, or in a support role). Hands-on experience with HiBob is essential.
- Previous experience with payroll processes or working with payroll systems would be a huge asset
- A good understanding of how HR teams operate and how systems can support their work
- Strong attention to detail and a knack for getting things set up correctly
- Clear, friendly communication skills, both with clients and your teammates
- A proactive, problem-solving mindset and a willingness to learn new platforms
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