Tech Specialist, Database & Middleware
Job requirements
Experience Range:
2 - 4 years of experience, including at least 2-3 years in operational database support across SQL Server, Azure SQL, PostgreSQL, and Oracle platforms
Key Responsibilities:
Monitor and manage database availability, CPU, memory, and disk utilization alerts to ensure optimal performance and uptime, documenting resolution actions and system status
Administer user accounts by creating, modifying, disabling inactive accounts, resetting passwords, and managing permissions across multiple database platforms, ensuring compliance with security policies
Log, categorize, and prioritize incident tickets, escalating unresolved issues and maintaining accurate worklogs while coordinating with L2 teams for timely resolution
Execute approved scripts, run health checks, restart database services, and generate comprehensive support and audit reports to meet operational and regulatory requirements
Verify backup completion, validate backup job logs, and escalate failed backups to maintain data integrity and business continuity, tracking backup success rates
Review database logs, support failover notifications, and assist with migration and deployment activities to minimize downtime and ensure seamless transitions
Monitor and analyze database growth trends, replication health, and failed maintenance jobs to proactively address system risks and optimize resource utilization
Update and maintain technical knowledge articles and documentation to support operational excellence and facilitate knowledge sharing across the team
Required Skills:
SQL Server administration and troubleshooting
Azure SQL database management and monitoring
PostgreSQL administration and performance tuning
Oracle DBA tasks including user management and backup operations
Database backup and restore processes across multiple platforms
Execution and validation of health check and maintenance scripts
Incident and alert management in enterprise database environments
Database user administration and security best practices
Monitoring tools for CPU, memory, and disk utilization
Generating and interpreting database reports and audit logs
Preferred Skills:
Weblogic or WebSphere administration in enterprise environments
MongoDB, MySQL, or Informix DBA experience
Middleware technologies such as Apache Tomcat and NGINX
Advanced scripting for automation using Oracle PL/SQL or Python
Experience with enterprise integration platforms such as BIZTALK or CFI/MFT
Desired Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
Microsoft Certified: Azure Database Administrator Associate or Oracle Database Administrator Certified Professional
PostgreSQL or SQL Server administration certification
