🕒 yesterday
Leads senior client and agency relationships, retention, account financial health, and integrated marketing plans while identifying growth opportunities and bringing additional services to healthcare and life sciences clients.
VP, Client Service (MarTech)
🕒 2 days ago
Strategic Account ManagementHealthcareDigital TransformationMarketing Technology
📜 Description
- Own and grow strategic healthcare accounts, driving revenue, executive relationships, delivery success, and client satisfaction.
- Develop multi-year account growth strategies across digital transformation, marketing technology, and experience services.
- Advise C-suite stakeholders on business transformation, marketing technology, and digital innovation.
- Lead executive business reviews, account planning, and complex sales pursuits; negotiate enterprise services agreements.
- Oversee pipeline, revenue forecasts, financial performance, margins, risks, and contract negotiations.
- Coordinate cross-functional teams and technology partners to shape and deliver enterprise solutions involving Adobe, Salesforce, and AI.
🛠️ Requirements
- 14+ years of experience in technology consulting, digital transformation, professional services, or strategic client account leadership, preferably within healthcare.
- 10+ years of experience leading technology-enabled business transformation initiatives, including digital modernization, marketing technology, and enterprise transformation programs.
- Demonstrated success managing and growing strategic enterprise client accounts, with direct accountability for revenue growth, executive relationships, and commercial performance.
- Strong understanding of healthcare industry dynamics, preferably with experience supporting healthcare providers, health systems, or other large healthcare organizations.
- Experience developing and expanding client relationships through marketing technology, digital experience, customer engagement, and business transformation services.
- Experience working with enterprise marketing and experience platforms such as Adobe Experience Cloud, Salesforce, and related marketing technology solutions.
- Established relationships with senior business, marketing, digital, and technology executives, including CMOs, CIOs, CTOs, and other C-suite stakeholders.
- Experience collaborating with technology partners and strategic alliances to develop client solutions and expand business opportunities.
- Proven ability to identify growth opportunities, develop account strategies, lead complex sales pursuits, and negotiate enterprise consulting and technology services agreements.
- Understanding of AI-enabled marketing, personalization, customer data platforms, marketing automation, and digital experience transformation.
Full job description
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.
We are seeking a strategic executive Client Services Partner to lead a portfolio of enterprise Health clients, driving digital and technology transformation, business modernization, and AI-enabled innovation across complex organizations. This VP-level role is accountable for end-to-end client success, portfolio growth, and operational excellence, partnering closely with C-suite clients and Bounteous leaders. This role will play a critical part in expanding Bounteous’ Health consulting capabilities, shaping industry strategy, and growing strategic client partnerships.
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.
We invite you to stay connected with us by subscribing to our monthly job openings alert here.
Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.
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