🕒 yesterday
Own CSA engineering standards and design authority across a global portfolio of AI factories, guiding projects from concept through handover while building and leading the CSA engineering team.
Technical Director, Account Delivery - (Full-time)
🕒 yesterday
Technology DeliveryTechnical LeadershipSolution DesignArchitecture Reviews
📜 Description
- Own delivery outcomes across workstreams, including schedule, scope, quality, and release readiness.
- Serve as the primary technical partner to senior client leaders and resolve client-facing escalations.
- Set technical direction and quality standards; review solution designs, architecture, and technology choices.
- Lead delivery managers, project and program managers, architects, and product managers; coach teams and remove blockers.
- Guide responsible AI-assisted development, including tooling, human review, security, data handling, and quality controls.
- Partner on account budgets, staffing, estimates, change orders, and growth opportunities.
🛠️ Requirements
- 12-15yrs years in technology delivery, including meaningful time as a Delivery Director, Associate Director, Senior Manager, or equivalent at a consultancy, systems integrator, or enterprise technology organization.
- Strong hands-on technical background in [platforms/architectures], with the ability to lead and, when needed, overrule architecture and design decisions credibly.
- Proven record of owning delivery quality and client outcomes for large, multi-workstream engagements.
- Experience managing distributed onshore/offshore delivery organizations.
- Experience managing delivery budget and margin, including SOW, change-order, and estimation fundamentals.
- Excellent written and verbal communication, with the ability to explain technical decisions and trade offs to both engineers and executives.
- Demonstrated record of mentoring and developing delivery managers, architects, and project/program managers.
- Hands-on experience with AI-assisted or agentic development in a delivery setting, including its quality and risk controls.
- Travel to Client office at least monthly and for other important meetings as they come up.
- Prior title of Director or Technical Director at a consulting or systems-integration firm.
Full job description
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.
About the Role
The Technical Director is the senior-most delivery and technical leader on the ground for the account. You are accountable for two things above all: the client's success and the quality of what we deliver. You are the trusted technical voice to the client's senior technical leadership, and you hold final technical authority over how solutions are designed, built, and shipped across every workstream.
This is a hybrid role: part hands-on technical leader, part delivery executive. You lead the delivery organization day to day through Technical Delivery Managers, Program/Project Managers, Architects, and Product Managers. You also carry secondary responsibility for account profitability and for identifying growth opportunities, in partnership with the Client Partner.
Priority order when tradeoffs arise:
- Client success and delivery quality
- Technical integrity of the solution
- Skill development
- Account growth
- Account profitability (margin)
Information Security Responsibilities
Primary Responsibilities:
Client success
Delivery quality and execution
Technical authority
Agentic / AI-assisted delivery
People leadership
Secondary Responsibilities:
Account profitability
Account growth
Qualifications:
Required
Hands-on experience with AI-assisted or agentic development in a delivery setting, including its quality and risk controls.
Travel to Client office at least monthly and for other important meetings as they come up.
Preferred:
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