🕒 8 days ago
Lead premium client portfolios and a team of account managers and strategists, building trusted brand partnerships and driving eCommerce growth through data-led Amazon advertising and account strategy.
Sr. Director Client Service (Healthcare Payer - North East )
🕒 8 days ago
Healthcare Payer OperationsEnterprise Account GrowthClient Relationship ManagementTechnology Consulting
📜 Description
- Own account growth plans, relationship maps, target use cases, and qualified pipelines for strategic healthcare payer accounts.
- Build relationships with technology, data, security, and AI leaders from senior director and VP levels through the C-suite.
- Identify opportunities to expand engineering services and shape cloud, data, product engineering, and agentic AI engagements.
- Convert pilots and focused opportunities into larger multiyear programs and managed services.
- Partner with solution architects and delivery teams to scope, price, and staff engagements.
- Position AI-enabled engineering and navigate procurement, vendor risk, security reviews, and account forecasting.
🛠️ Requirements
- 12+ years of experience in enterprise technology services or consulting, with a record of growing healthcare payer accounts.
- Healthcare payer experience and understanding of claims adjudication, prior authorization, FHIR, HIPAA, Medicare Advantage, and quality measures.
- Established relationships with, or success building relationships with, senior technology and data leaders at major healthcare payers.
- Knowledge of engineering services, cloud and data platforms, product engineering, and AI solutions.
- Experience expanding enterprise relationships and shaping, pricing, and growing complex technology engagements.
- Ability to collaborate with solution architects, engineering teams, account leadership, and global delivery organizations.
Full job description
We are seeking an experienced Senior Director, Client Services Partner (Payer)to lead and grow a strategic enterprise healthcare payer relationship, driving engineering-led transformation through cloud modernization, data platforms, product engineering, and AI-enabled innovation. This role is accountable for expanding existing client relationships, developing new opportunities within the account, and partnering with senior technology and business leaders to deliver scalable engineering solutions. The ideal candidate brings deep healthcare payer experience, a strong understanding of claims and payer operations, and a proven track record of growing enterprise technology services engagements.
***Location: Candidates based in Connecticut, Rhode Island, or the Northeast are required, with the ability to maintain frequent on-site engagement with client stakeholders throughout the Northeast
Role & Responsibilities
Preferred Qualifications
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