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Senior Software Engineer, AI Teammates Platform

📅 Sep 28
Software EngineeringBackend SystemsSystems ReliabilityApplied AI
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📜 Description

  • Set technical strategy for the AI execution engine, tool orchestration, and platform APIs.
  • Architect and own a composable platform that enables product teams to build agentic capabilities.
  • Lead initiatives spanning proactive detection, MCP integrations, model evaluations, latency tuning, and cost optimization.
  • Establish high standards for architecture, reliability, and evaluation while mentoring engineers and helping the team grow.
  • Partner across engineering, product, design, data science, user research, and external model providers to make AI Teammates effective and trustworthy.
  • Ensure platform systems scale safely and remain flexible, reliable, and maintainable as frontier models evolve.

🛠️ Requirements

  • 6+ years of software engineering experience working in large codebases, with strong backend, systems, or reliability fundamentals.
  • 2+ years leading engineering teams or serving as a technical lead, with a track record of driving technical strategy, timeline planning, and risk mitigation.
  • Experience or deep interest in Applied AI / Agentic Systems: Familiarity with agent orchestration, tool integration, model evaluation frameworks, RAG, or production LLM observability.
  • Quick learner and comfortable transitioning between different contexts and codebases, enabling you to jump in and rapidly unblock teammates facing thorny obstacles
  • Deep project management experience including high-level timeline planning, risk mitigation, stakeholder management, and coordinating the work of others
  • Passionate about mentoring engineers at all skill levels; able to identify technical growth opportunities and deliver thoughtful, candid feedback
  • Excited to be a part of an inclusive culture where everyone brings the aspects of themselves to the workplace that they need to thrive, fostering an environment of psychological safety within your team

✨ Benefits

  • Mental health
  • Wellness
  • Fitness benefits
  • Career coaching and support
  • Inclusive family-building benefits
  • Long-term savings or retirement plans
  • In-office culinary options
Full job description

AI Teammates are Asana’s flagship AI innovation - autonomous agents embedded directly into enterprise workflows that reason, act, and proactively drive work forward. The AI Agents/Teammates Platform (AITP) team owns the execution engine and platform layer that makes Asana's AI Teammates and other AI Agents effective, reliable, and scalable. We build the core systems behind agentic execution: model evaluation and rollouts, proactive detection of blocked work, execution quality infrastructure, tool orchestration, and the platform APIs, events, harness and agentic memory that power AI across all of Asana engineering. Rather than building a monolithic feature, we build a composable foundation. We’re looking for a Senior Software Engineer to drive key architectural initiatives, design performant agentic runtime systems, and help build a reliable foundation that scales to millions of users.

Location: San Francisco, office-centric hybrid (in office Monday, Tuesday, Thursday). Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What You’ll Achieve

  • Drive the technical design, architecture, and end-to-end delivery of medium-to-large projects across the AI Teammates execution engine, tool orchestration, and platform APIs & events.
  • Architect and own composable platform foundations, harness, memory, partnering with product engineering teams to enable them to build agentic capabilities into their domains in a self-serve manner.
  • Design robust, extensible, and performant systems that support agentic execution, prompt-driven automation, tool integrations, and strict enterprise-grade reliability boundaries.
  • Solve complex technical problems across model evaluations, latency tuning, and cost optimization while balancing technical debt, execution risk, and direct business goals.
  • Move quickly by shipping in small increments, validating with real customer usage, evals, and metrics, and adjusting based on what the data shows rather than assumptions.
  • Anticipate customer and architectural risks early, breaking down complex agentic product visions into clear engineering milestones and actionable tasks.
  • Take end-to-end ownership of and accountability for outcomes, not just delivery, from design through production, quality, and customer impact.
  • Proactively identify gaps and opportunities, then propose and drive new features, platform capabilities, and re-architecture, backed by customer feedback and usage data.
  • Champion technical excellence, write high-leverage design docs, establish evaluation methodologies, and mentor engineers across levels to raise the engineering bar.
  • Partner closely with Product Management, Design, Data Science, and external model providers (e.g., OpenAI, Anthropic) to define requirements and align technical direction.

About You

  • 6+ years building and running production distributed systems, microservices, or complex backend architectures.
  • A track record as Tech Lead or AoR owner, driving multi-contributor projects from ambiguity to delivery across teams and services.
  • High ownership and accountability: outcomes are yours, you follow through, and you raise risks early and openly.
  • Product and customer-first: you start from the customer problem, use feedback and data to shape direction, and bring ideas rather than waiting for specs. You understand how architecture and model behavior affect user trust, latency, and reliability.
  • Bias for action grounded in reality: you move fast and decide from customer feedback, production data, and eval results, and you know when a decision needs more rigor and when it can be reversed cheaply.
  • Strong design-doc skills and sound trade-off judgment (latency, cost, determinism, maintainability).
  • Hands-on experience or deep interest in LLMs, agentic patterns, eval pipelines, RAG, or real-time streaming.
  • A quick learner who ramps fast on new domains, codebases, and the AI landscape.
  • A passion for guiding and mentoring engineers with actionable code and design feedback.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $202,000 - $230,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

  • Mental health, wellness & fitness benefits
  • Career coaching & support
  • Inclusive family building benefits
  • Long-term savings or retirement plans
  • In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-Hybrid #LI-AS2

About us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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