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Solution Expert

πŸ“… Jun 26
πŸ“ πŸ‡©πŸ‡ͺ Germany - Remote🎹 Mid-levelπŸ€› Technical Account ManagerπŸ“’ πŸ‡«πŸ‡· French RequiredπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ’Ό Full-Time
ConsultingCustomer SuccessSaaS DeploymentProject Management

πŸ“œ Description

  • Support strategic customers by acting as trusted advisors on complex use cases.
  • Analyze advanced client needs and translate requirements into scalable solutions.
  • Lead complex integrations, redesign platform architecture, and run solution audits.
  • Deliver Professional Services and support customers throughout their contract lifecycle.
  • Develop repeatable processes to improve project quality and delivery.

πŸ› οΈ Requirements

  • 3 years of professional consulting experience in a customer-facing role.
  • Previous deployment experience of SaaS products, ideally HR related.
  • Project management skills.
  • Good understanding of APIs and SSO configuration.
  • Solution-oriented and client-first mindset.
  • Full professional proficiency in French, English, and German.

✨ Benefits

  • Compensation: Package includes base salary, a variable component and equity πŸ“ˆ
  • Benefits: Work From Home perks, 1 month parental leave for the second parent.
  • Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠
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