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Marketing Strategy & Operations Lead

๐Ÿ•’ 2 days ago
Marketing StrategyBusiness OperationsPlanningForecasting

๐Ÿ“œ Description

  • Partner with Marketing leaders to translate strategy into annual and quarterly priorities and operating plans.
  • Create clarity across cross-functional initiatives by defining ownership and communication cadences.
  • Develop frameworks and mechanisms that improve prioritization and execution quality.
  • Analyze business performance to recommend actions for growth and operational effectiveness.
  • Facilitate working sessions to turn ambiguity into aligned action and documented follow-through.

๐Ÿ› ๏ธ Requirements

  • 8+ years of experience in marketing strategy, business operations, or related discipline.
  • Proven experience leading planning, forecasting, and cross-functional strategic initiatives.
  • Strong analytical and financial modeling skills to connect marketing activity to revenue decisions.
  • Experience building executive-ready narratives and operating materials from complex inputs.
  • Demonstrated ability to manage multiple priorities and drive alignment in teams.
  • Experience in a high-growth B2B SaaS or complex global marketing environment preferred.
Full job description

As a pivotal senior contributor on Zendeskโ€™s Marketing Strategy & Operations team, you will translate marketing strategy into clear priorities and measurable execution.

Description

  • Partner with Marketing leaders to translate strategy into annual and quarterly priorities and operating plans.
  • Create clarity across cross-functional initiatives by defining ownership and communication cadences.
  • Develop frameworks and mechanisms that improve prioritization and execution quality.
  • Analyze business performance to recommend actions for growth and operational effectiveness.
  • Facilitate working sessions to turn ambiguity into aligned action and documented follow-through.

Requirements

  • 8+ years of experience in marketing strategy, business operations, or related discipline.
  • Proven experience leading planning, forecasting, and cross-functional strategic initiatives.
  • Strong analytical and financial modeling skills to connect marketing activity to revenue decisions.
  • Experience building executive-ready narratives and operating materials from complex inputs.
  • Demonstrated ability to manage multiple priorities and drive alignment in teams.
  • Experience in a high-growth B2B SaaS or complex global marketing environment preferred.
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