Job Title: Healthcare Credentialing Specialist
Position Type: Full-time
Working Hours:
Monday to Friday: 12:00 PM–6:00 PM Pacific Daylight Time
Saturday and Sunday: 8:00 AM–10:00 AM and 2:00 PM–5:00 PM
Salary rate: $5-$6
Job Responsibilities:
- Manually verify physician licenses using official state medical board and government regulatory websites.
- Access national license index databases and relevant authority databases to cross-reference physician information.
- Confirm that each physician’s license is active, valid, unrestricted, and appropriate for the state in which they intend to practice.
- Verify whether physicians are authorized to prescribe in the states they claim to serve.
- Review physician information submitted during onboarding and identify discrepancies, restrictions, disciplinary actions, expirations, or missing details.
- Document verification results accurately within the company’s digital prescribing platform.
- Provide physicians and internal teams with verification feedback within one hour during designated business hours.
- Escalate questionable, incomplete, or potentially invalid credentials to the appropriate compliance team.
- Maintain accurate records and audit trails of all verification activities.
- Protect physician and organizational information in accordance with HIPAA and company confidentiality requirements.
- Work independently and communicate effectively in an asynchronous remote environment.
Requirements
- At least one year of experience in medical credentialing, provider enrollment, physician licensing, healthcare compliance, or a related healthcare administrative role.
- Experience researching and verifying information through state medical boards, government websites, or regulatory databases.
- Familiarity with physician license status, expiration dates, restrictions, disciplinary actions, and prescribing eligibility.
- Strong understanding of HIPAA, patient confidentiality, and secure handling of sensitive information.
- Excellent attention to detail and ability to identify inconsistencies across multiple sources.
- Strong written English communication skills.
- Ability to meet a one-hour turnaround time during working hours.
- Reliable computer, stable internet connection, and ability to access U.S. government and state regulatory websites.
- Comfortable using VPN or other approved secure-access tools when required.
- Ability to work independently with minimal supervision while maintaining high productivity and accuracy.
Basic Requirements
- Must speak and write English clearly and professionally.
- Must have relevant work experience.
- Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
- Must be available to attend video meetings with camera on when required.
Technical Requirements
- Computer: Reliable laptop or desktop computer.
- Internet: Stable high-speed internet connection (minimum 25 Mbps).
- Audio: Noise-canceling headset.
- Video: Working webcam for virtual meetings.
- Workspace: Quiet and professional work environment.
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.
