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Senior Product Manager - Medical Inquiry

📅 Jul 24
📍 🇺🇸 Boston - Remote💰 $120k - $200k / year🎸 Senior🚀 Product Manager💼 Full-Time
Product ManagementCase ManagementCustomer Service Intake ChannelsProduct Design
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📜 Description

  • Design, prototype, configure, and validate MedInquiry solutions to address customer problems.
  • Iterate on product designs and implementations.
  • Write detailed product specifications and actionable requirements for engineering teams.
  • Create and manage the product-area roadmap using customer needs and industry trends.
  • Collaborate with Engineering, QA, and Product Management to deliver solutions across Veeva applications.

🛠️ Requirements

  • 8+ years of progressive experience in product management
  • Experience with case management and customer service intake channels
  • Exceptional verbal and written communication skills
  • Demonstrated expertise in design, product development, and strategic planning
  • Experience in researching and understanding customer and market requirements to develop short and long-term product roadmaps and plans
  • Experience writing detailed user stories and managing a story backlog
  • Ability to understand and communicate architectural requirements, preferences, and limitations
  • Track record of effectively collaborating with engineering/QA to define, design and deliver the product
  • Experience with data modeling (ERDs) and Lucidchart
  • Ability to work independently in a fast-paced environment and comfortable with ambiguity

✨ Benefits

  • Medical
  • Dental
  • Vision
  • Basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
Full job description
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We're looking for an experienced Product Manager to build, launch, and grow capabilities for Veeva MedInquiry. You will work closely with customers, sales, consulting, and engineering to construct a product definition, a solution map, and roadmap, and define detailed product specifications.

We’re looking for a self-starter that takes initiative with a natural ability to execute, adapt, and learn quickly when faced with ambiguity. You will work closely with a team of industry and technology A-players, who together are bringing to life the next generation of Veeva products to Medical Affairs.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.   At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.   As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.   Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. #LI-RemoteUS #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.   Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

What You'll Do

  • Be hands-on. Design, prototype, define, configure Veeva MedInquiry and validate solutions rapidly to ensure we solve the right problems, in the right order
  • Be agile. Design, implement, iterate
  • Be a storyteller. Author & design high-quality specifications and communicate specific, actionable requirements to your engineering teammates
  • Be an owner. Create and manage the roadmap for your product area, and collaborate closely with cross-functional teams. Keep up with the latest Medical Information software and Life Sciences industry trends, and distill them into product requirements
  • Be a team player. Work with Engineering, QA, and Product Management to build solutions that harmonize across Veeva applications
  • Take pride in your work with a passion for excellence

    • Requirements

  • 8+ years of progressive experience in product management
  • Experience with case management and customer service intake channels
  • Exceptional verbal and written communication skills
  • Demonstrated expertise in design, product development, and strategic planning
  • Experience in researching and understanding customer and market requirements to develop short and long-term product roadmaps and plans
  • Experience writing detailed user stories and managing a story backlog
  • Ability to understand and communicate architectural requirements, preferences, and limitations
  • Track record of effectively collaborating with engineering/QA to define, design and deliver the product
  • Experience with data modeling (ERDs) and Lucidchart
  • Ability to work independently in a fast-paced environment and comfortable with ambiguity
  • Bachelor’s degree in engineering, computer science, or a related discipline
  • Must be based in a region in the Eastern Standard Time zone
  • Qualified candidates must be legally authorized to work in the USA or Canada

    • Nice to Have

  • Experience in digital product design tools such as Figma
  • Experience in Medical Information

    • Interviewing with Veeva

    We value your time and believe in a transparent hiring process. Here is the process you can expect.

  • Follow the application process and submit your resume.
  • Within 3 days, you will receive a link to a personality assessment administered by a third party.
  • Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
  • If moving to the interview stage, the process is as follows:
    1. A conversation with the hiring manager
    2. A practical case exercise
    3. A final conversation with our group's Senior Leader.
  • Once all interviews are complete, the manager will be in touch with a final decision.

    • Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

    • Compensation

  • Base pay: $120,000 - $200,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
    • Apply Now

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