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Sr. Principal Product Manager

🕒 2 days ago
Product Management MethodologiesCloud-native TechnologiesKubernetesMicroservices

📜 Description

  • Own the Platform Roadmap: Define and drive the multi-quarter strategy for foundational services, ensuring the roadmap balances technical debt, scalability, and new feature velocity.
  • Transition to Self-Service: Actively shift the platform from reactive, 'ticket-based' support to a scalable, proactive product model by establishing paved roads and service catalogs.
  • Lead Cross-functional Integration: Partner with Engineering, Architecture, and Security leads to ensure platform solutions are extensible, compliant, and meet the unique needs of internal developers.
  • Drive Developer Productivity: Champion continuous improvements in APIs, SDKs, and sandbox environments to reduce time-to-first-deploy and cognitive load.
  • Measure and Optimize: Establish governance frameworks and KPI dashboards to track adoption, support deflection, and reliability, iteratively refining the platform based on usage data and developer feedback.
  • Stakeholder Alignment: Act as the voice of the Twilio platform across the organization, ensuring stakeholder needs are well understood and incorporated into the product planning process.

🛠️ Requirements

  • 12+ years of product management experience building large scale cloud services platforms.
  • 10+ years people management experience with demonstrated ability to lead and retain successful product management teams.
  • Proven track record of results including establishing ambitious goals and achieving those goals.
  • Executive presence with strong communication skills to influence at the highest levels.
  • Data-driven, outcomes oriented and a problem solver.
  • Customer obsessed - passionate about the customer journey and experience.
  • Experience building large scale, mission critical software services.

Benefits

  • Health care insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
GitLab

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Mercury

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Mercury👥 10,000+ employees🏢 Financial Services🤝 B2B
🕒 14 days ago

We’re looking for a Head of Product to own Mercury's lending business end-to-end: defining product strategy, leading a team of product managers and lending specialists, driving growth, and ultimately owning business performance and P&L.

Product StrategyBusiness LendingP&L ManagementTeam Leadership

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