Remote Jobs RockRemote Jobs Rock

Technical Account Manager

🕒 yesterday
Technical Account ManagementHTMLCSSJavaScript
Apply Now

📜 Description

  • Lead technical discovery and pre-sale assessments, reviewing publisher technology stacks and integration needs.
  • Own publisher launches from requirements gathering and solution design through implementation, QA, and onboarding.
  • Monitor account health, investigate technical issues, and optimize performance and product adoption.
  • Deliver quarterly business reviews with clear, data-driven recommendations for publisher stakeholders.
  • Manage technical support and escalations, partnering with Product and R&D and sharing publisher feedback.
  • Identify adoption and revenue growth opportunities with Sales and maintain account records in Salesforce.

🛠️ Requirements

  • Experience with mobile app SDK integrations, SQL, or BI tools for self-service analysis.
  • Experience with Salesforce and a background combining technical delivery with commercial account management.
  • Working knowledge of publisher advertising technology, including native advertising, header bidding, ad servers, and programmatic monetization.

✨ Benefits

  • Comprehensive health benefits
  • Well-being programs
  • Fully stocked kitchen
  • Location-specific perks
  • Hybrid work schedule with 3 days in-office
Full job description

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in Brazil.

As a Technical Account Manager on our Publisher Professional Services team in our São Paulo office, you’ll play a vital role in helping leading digital publishers maximize their revenue and performance through Taboola’s technology. You’ll own the technical success of a portfolio of enterprise publisher accounts, from initial technical discovery and implementation through ongoing optimization and growth. Partnering closely with Sales, you’ll combine hands-on implementation with performance analysis and strategic engagement with publisher stakeholders.

To thrive in this role, you'll need:

  • 4+ years of experience in a client-facing technical role, such as technical account management, solutions engineering, solutions consulting, or technical customer success, ideally in ad tech, digital media, or SaaS.
  • Hands-on experience with HTML, CSS, and JavaScript, including using browser developer tools to debug and troubleshoot live websites.
  • Experience using AI coding assistants such as Claude Code and Cursor to support and improve your daily technical work.
  • Experience managing enterprise client accounts and technical implementations, with the ability to analyze performance metrics such as RPM and CTR and translate findings into actionable recommendations.

Bonus points if you have:

  • Experience with mobile app SDK integrations, SQL, or BI tools for self-service analysis.
  • Experience with Salesforce and a background combining technical delivery with commercial account management.
  • Working knowledge of publisher advertising technology, including native advertising, header bidding, ad servers, and programmatic monetization.

How you’ll make an impact:

  • Lead technical discovery and pre-sale assessments by reviewing publishers’ technology stacks, identifying integration requirements and constraints, and validating technical feasibility in partnership with Sales.
  • Own publisher launches end to end, from requirements gathering and solution design through configuration, implementation, QA, risk management, and onboarding. Coordinate with global Publisher Professional Services colleagues when implementation work is delegated.
  • Monitor account health and performance, investigate technical issues, conduct performance audits, and implement optimization plans that improve publisher revenue and product adoption.
  • Prepare and deliver quarterly business reviews in partnership with Sales, turning performance data and account insights into clear recommendations for publisher stakeholders.
  • Manage ongoing technical support, configuration changes, and complex escalations, collaborating with Product and R&D while keeping publishers informed and gathering feedback to influence product improvements.
  • Identify opportunities to expand publisher adoption and revenue in partnership with Sales, monitor compliance with contractual and on-page policies, and maintain accurate account and activity records in Salesforce.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

  • Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.”
  • Well-being: Competitive benefits and well-being programs tailored to the region, including comprehensive health benefits, a fully stocked kitchen, and location-specific perks.
  • Flexibility: We offer a hybrid work schedule with 3 days in-office, with an option to come in more often if desired.
  • Work with some of the biggest names: Our publisher partners include Yahoo, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Instagram, X, and the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News and Yahoo, and OEMs such as Samsung and Xiaomi, use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-DN1

#LI-Hybrid

Cloudflare

Customer Experience Manager - Dutch or Swedish Speaking

🕒 yesterday
Cloudflare👥 10,000+ employees🏢 Computer And Network Security🤝 B2B

Own the post-sale customer journey from onboarding through renewal, building strategic relationships, driving product adoption and retention, and closing renewals while identifying growth opportunities.

📍 🇵🇹 Lisbon - Hybrid💰 €50k - €69k / year💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇸🇪 Swedish Required📢 🇳🇱 Dutch Required
Customer SuccessAccount ManagementSaaS RetentionRenewal Management
Alper Carreiras

Gerente Relacionamento Clientes III - Relacionamento

🕒 yesterday
Alper Carreiras👥 1001 - 5000 employees🏢 Insurance

Gerencia o relacionamento consultivo com uma carteira de clientes, conduzindo renovações, negociações e ações de saúde para fortalecer a retenção, identificar oportunidades de crescimento e garantir a qualidade dos benefícios contratados.

Relacionamento Pós-vendaGestão De Carteira De ClientesMercado SeguradorPlanos De Saúde Suplementar
HappyRobot

Customer Success Manager

🕒 2 days ago
HappyRobot👥 51 - 200 employees🏢 Computer Software

Own enterprise customer relationships from initial deployment through scaled adoption, demonstrating measurable value, leading renewals and expansion, and translating customer needs into product and workflow improvements.

Customer SuccessEnterprise Account ManagementCustomer AdoptionRenewals
Yotpo

SEO/AEO Client Strategists

🕒 2 days ago
Yotpo👥 501 - 1000 employees🏢 Ecommerce

Own customer relationships for Yotpo Discover from onboarding through renewal, lead AEO optimization, and build scalable success frameworks that help eCommerce brands improve visibility across AI-driven discovery experiences.

SEOAEOOrganic SearchDigital Strategy

Trusted by Remote Workers