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Customer Service Representative - Temporary

🕒 11 days ago
Customer ServiceCommunication SkillsMultitaskingProblem-solving

📜 Description

  • Respond to incoming calls related to student inquiries and scholarship application status.
  • Provide solutions to customer questions while maintaining a positive attitude.
  • Utilize strong multitasking abilities to manage multiple inquiries effectively.
  • Ensure all callers are satisfied and students are registered in the scholarship program.
  • Maintain a quiet, distraction-free workspace with reliable internet connectivity.

🛠️ Requirements

  • Excellent verbal and written communication skills; strong multitasking abilities
  • Fluency in English
  • Drive to solve problems and meet goals
  • Familiarity with Microsoft Office tools
  • Experience in customer service
  • Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.
Full job description

Company Description

Can you deliver exceptional service to customers who call in looking for answers to questions?  Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?

Join Us.

Job Description

Temporary position- 6 month contract

In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work. 

 

 

Qualifications

  • Excellent verbal and written communication skills; strong multitasking abilities
  • Fluency in English
  • Drive to solve problems and meet goals
  • Familiarity with Microsoft Office tools
  • Experience in customer service
  • Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

Additional Information

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

🕒 11 days ago

As a Support Associate, you will deliver exceptional service to customers and partners, managing inquiries and resolving booking issues while collaborating with teams to enhance customer experience.

Customer ServiceCommunication SkillsProblem-solvingTime Management
Hinge-Health

Associate Technical Support Specialist

Hinge-Health👥 1001 - 5000 employees🏢 Computer Software
🕒 2 days ago

As an Associate Technical Support Specialist, you'll diagnose technical issues, guide new members through onboarding, and ensure a positive experience with Hinge Health's products.

📍 🇺🇸 United States - Remote💰 $19 - $31 / hour💼 Full-Time🪈 Entry-level🛟 Customer Support Specialist📢 🇪🇸 Spanish Required📢 🇫🇷 French Required
Technical TroubleshootingIT Help Desk SupportSoftware SupportHardware Support

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