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Customer Engineer

🕒 28 days ago
Sales EngineeringCustomer EngineeringSolutions ArchitectureB2B SaaS

📜 Description

  • Lead technical discovery calls to understand the prospect's AI/ML architecture, use cases, and requirements
  • Develop expertise in OpenRouter's products and solutions, and how they can be leveraged to solve business problems
  • Assess technical fit, including API integration, model requirements, data residency needs, and compliance requirements
  • Design and deliver customized product demonstrations showcasing OpenRouter's capabilities for prospects' specific use cases
  • Create demos to showcase OpenRouter and manage proof-of-concept environments
  • Partner with AEs throughout the sales cycle from discovery through close, responding to proposals and technical questions

🛠️ Requirements

  • 5+ years as Sales Engineer, Customer Engineer, Solutions Engineer, or Solutions Architect in B2B SaaS/API/Infrastructure platforms
  • Strong technical background with hands-on experience in software development, APIs, or cloud infrastructure
  • Excellent presentation skills with the ability to explain complex technical concepts to varied audiences
  • Strong problem-solving skills and ability to architect solutions under pressure
  • Customer-first mindset with genuine desire to help customers succeed
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