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Senior Manager, IT

๐Ÿ•’ 29 days ago
IT InfrastructureIdentity ManagementEndpoint ManagementSaaS Administration

๐Ÿ“œ Description

  • Lead the technology roadmap for Corporate IT Infrastructure and Support across identity, endpoint, office technology, SaaS administration, and AI productivity-tool governance
  • Own the operating model for a distributed IT team, including prioritization, escalation paths, service metrics, runbooks, change control, and support-quality expectations
  • Drive MFA and identity modernization programs, including Okta Verify and least-privilege remediation
  • Establish safe administration and support patterns for AI productivity tools and improve ticket triage using automation
  • Manage vendor/platform evaluations and renewals in partnership with Procurement, Finance, Legal, and Security

๐Ÿ› ๏ธ Requirements

  • At least 8 years of experience in corporate IT, infrastructure, workplace technology, or enterprise SaaS administration
  • 2+ years of people-management experience leading IT engineering or support teams
  • Strong hands-on experience with Okta/IAM, SSO, SAML/OIDC, SCIM, and MFA
  • Experience with endpoint management and compliance tooling such as Jamf and MDM platforms
  • Ability to partner across Security, Compliance, People/HRIS, and Engineering

โœจ Benefits

  • The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance
  • Dental insurance
  • Vision insurance
  • Life, AD&D, and Disability Insurance
  • Wellness Apps
  • Paid Parental Leave, Paid Time off inclusive of holidays and sick time
  • Commuter & Parking Accounts
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